Reviews (143)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and conversion rates through interactive quizzes. It features easy customization, seamless Shopify integration, and compatibility with email tools like Klaviyo. The inclusion of multimedia elements like GIFs enhances the user experience. Merchants appreciate the user-friendly design, reliable functionality, and responsive customer support that assists with customizations and troubleshooting.
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Great customer service! Big thank you to Raj for a prompt reply to my email and help with fixing a problem in the quiz.
Great app, but without the help of the Support team it would not have been possible for us to create the quiz we had in mind. Great & very supportive support team. Compliments!
On beforehand it was difficult to know what was possible or not possible with the quiz builder. But that is also the case with other quiz builder apps. We compared three. I don't know how other quiz build apps are as we only used the VQB.
Online instructions were not that clear - we thought we had to include and exclude products differently than it seemed in the end. And thought that it would be logic that the result of the quiz could be shown in a choosen sequence. But was not the case. We did choose for sending results via e-mail, but it was not clear we needed to make a certain email integration/sync first. I did not experienced this with other apps before.
Maybe ask a higher 'lowest' price option for the app. And make it (if possible) so that users do not need the support team that much. Saves time for the team. And time for the user. And for the team more time to further develop the app. Although development will be partly done, from questions users have ;-).
Maybe for the technical persons building the app, a lot of things seem logic. But for users it seems not ;-).
But I would certainly recommend the app. For not too complicated quizes. The support you get is really great & helpful!
INDISHA.nl
Thank you so much for your detailed review, Jeanine. All great points and ones that we are incorporating into our roadmap. Improving the knowledge base is a much needed one and coming very shortly.
We are using this app to create quizzes on our website, it's easy to use and most importantly their support team behind the app is very helpful. They regularly respond to our questions and customise our quizzes according to what we ask from them. They also created a very user friendly version of their app which is a big plus. The app with developers who listen very carefully to their customers and constantly help us resolve all problems related to rolling up quizzes is definitely worth trying!
USEFUL APP, WE LOVE IT. Also amazing customer service, we look forward to sticking with this app for many years!
Hi! We're so sorry about the experience. We are unable to find any email from your store in the last 4 months (since 2021). Please forward any email request or ticket our way, and we will take care of it as soon as possible. Thanks!
We used Visual Quiz Builder to help us in our early funnel using a style quiz that casual site viewers could stop in, and get customized results (and join our email list). The Visual Quiz Builder team has been incredible and responsive in helping us implement custom designs for our quizzes, and their software has helped us integrate our customer data safely and securely through their Zapier integration. This team is a wonderful group of people who will lay anything down to make sure your business gets what it needs. Highly recommend!
Thanks so much, Patrick! We're looking forward to helping you with your second quiz.
This app is useful for creating a review-based sales funnel. They are quick to respond to issues and requests. The email capture is a nice feature to have, as well as the backend quiz analytics to gain insight into customers that are taking the quiz.
This is a great quiz app. It is easy to set up, and loads quickly. I love that you can add slides with Gifs in between questions-- a unique function. The support is awesome! I had a need that was specific to my site, and Raj worked tirelessly to make it happen. He was very responsive, and did not stop until it was right. I am pleased!
Update- Even though the company is under new management, the customer service has still been great. I had a special request and they promptly worked with me to make sure it was done to my specifications!
I use this app for over 7 months now and everything is working fine. I have an 21% conversion rate on people who do the quiz, so its definitely printing money for me. I use it as a product recommendation. Bulding the quiz is easy, since we are all running a shop, you just need to know how to click buttons literally. :) I totally recommend this app.
If you have any issue, Raj replies within minutes and solves all problems. Lukas
great app and support. Will definitely use again on different websites i make in the future. Does what it describes.
Great support. Love the way tags are created on customer files for each product suggested - makes it easy to set up custom flows in klaviyo.