Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, robust features, and top-notch customer service. They value its ability to automatically email customers for reviews, positively impacting their businesses. It offers a free plan with ample functionality and a paid plan with extra features. The app integrates smoothly with Shopify stores and allows easy reassignment of reviews. Merchants consistently praise the customer support team for their quick responses and efficient problem-solving. The app's ability to collect and showcase customer reviews, as well as boost conversion rates, is highly valued.

December 19, 2023

Zero stars. Hard to use and navigate. Won't input into website. Keeps give error codes.

Chop'D Ratz Garage
United States
About 5 hours using the app
Stamped.io replied January 3, 2024

Hello Chop'D Ratz Garage Team,

We're sorry to hear about the challenges you've faced with our product. It's unfortunate that you've encountered difficulties with usability and navigation.

We couldn't locate any support tickets under your name, and we'd really like to assist you directly with these issues. Please reach out to our Support Team with the specifics of the errors you're encountering, and we'll do our utmost to resolve them swiftly. Your feedback helps us improve and ensure a better experience for you.

Thank you for sharing your concerns with us.

Your partners in success,
All of us at Stamped

September 27, 2023

Dear Ben and the Stamped Team

Thank you so much for all your assistance with the migration of the reviews from our old WordPress site to our new Shopify site. I see they are all showing perfectly on the new site.

Migrating is always quite stressful and you helped so much with each step to get it sorted out.

You are a superstar!

I really appreciate the service and all the communication to get it sorted.

I give you a 5 star review! :)

Waterhouse
South Africa
3 months using the app
Stamped.io replied October 4, 2023

Hello Waterhouse Team,

Thank you so much for your kind words and the fantastic 5-star review! We're thrilled to hear about your positive experience with our support team during the migration of your reviews from your old WordPress site to your new Shopify site.

We understand that migrations can be quite challenging, and it's our mission to make it as smooth and stress-free as possible for our customers. Ben, one of our dedicated support team members, is indeed a superstar when it comes to providing assistance and guidance. We'll be sure to pass on your appreciation to him.

If you're finding value in our Reviews app, we'd also recommend checking out our Loyalty app. It complements our Reviews app seamlessly, offering an all-in-one solution for customer engagement and retention.

Once again, thank you for your kind words and your glowing 5-star review. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to support your success.

Your partners in success,
All of us at Stamped

October 23, 2023

Stamped.ip is amazing! They are super helpful in support too. :)

Thx for everything - amazing customer service.

Jester Swink
United States
About 1 year using the app
Stamped.io replied November 1, 2023

Hello Jester Swink team,

We're delighted to receive your 5-star review! Thank you for your kind words about Stamped and our support team. Providing you with amazing customer service is our goal, and we're here to help you with any questions or support you might need.

If you ever want to explore our Loyalty app to further enhance your customer engagement and loyalty, feel free to contact our product support team for assistance.

Your success is our success, and we appreciate your trust in Stamped. If you have any more feedback or need assistance in the future, please don't hesitate to reach out.

Your partners in success,
All of us at Stamped

September 26, 2023

Great customer service, fixed the glitch on the apps integration with my website in record time!

AuTerra
South Africa
About 4 years using the app
Stamped.io replied September 27, 2023

Hey there AuTerra team,

Thank you for taking the time to leave this wonderful review!

We truly appreciate your kind words about our product support team. It's wonderful to hear that we were able to quickly resolve the issue on your site.

At Stamped, we're committed to providing fast and reliable support to all our valued customers. Your success is incredibly important to us, and we're here to assist you whenever you need us.

If you ever have more questions or require further assistance, please don't hesitate to reach out. We're here to support your success in every way we can. Additionally, if you're interested, you may want to explore our Loyalty app to complement your reviews app and further boost customer engagement and retention.

Your partners in success,
All of us at Stamped

Edited August 18, 2023

UPDATE: Customer service contacted me and was able to fix the issue I was having in a very timely manner. Thanks guys, I really appreciate it and you've made my life much easier.

We used to be able to scroll through reviews, which made it super easy to view and manage all of our reviews and somehow that is no longer possible. It makes it extremely difficult to manage anything and makes me very frustrated as we have a lot of reviews to manage and scrolling up and down the main page is so time consuming. Support said they would consider my request to implement a scroll bar but it was there before, so why get rid of it if it makes our lives easier?

Reyn Spooner
United States
Over 7 years using the app
Stamped.io replied August 10, 2023

Hello Reyn Spooner team,

Thank you for taking the time to share your feedback with us. We apologize for any frustration you've experienced.

We understand how important it is for you to efficiently manage your reviews, and we appreciate your patience as we work on enhancing the user experience. We see that you've already been in touch with Joel from our team, who has submitted a feature request on your behalf for the scrolling feature.

Your insights are crucial to our ongoing improvements, and we want to assure you that your request has been duly noted and is being evaluated by our development team. While we can't guarantee an immediate timeline for this specific feature's return, please know that we're actively considering your input.

In the meantime, if there's anything else we can assist you with or if you have further suggestions, please feel free to reach out to our support team. We value your business and aim to provide solutions that cater to your needs.

Thank you for your understanding, and we look forward to continuously improving your experience with Stamped.

Your partners in success,
All of us at Stamped

February 6, 2024

Fijn en professionele app met vele mogelijkheden. Daarnaast fijne en behulpzame medewerkers.

Loya Men Care
Netherlands
14 days using the app
May 2, 2023

Been a customer since 2016 love this platform, customer service is great also if you have an issue they get back to you same day!

USA Service Animal Registration
United States
Over 6 years using the app
Stamped.io replied May 2, 2023

Thanks for the kind words and the long-time business! Grateful to partner with you.

April 25, 2023

We have been working with the app for years now and still happy. We currently only using it for the product reviews and the app is easy to work with and very user friendly. Most important, as I am a sucker for service, their customer service is great. The response time is super fast and very helpful.

Crafted Society
Netherlands
Over 3 years using the app
Stamped.io replied May 1, 2023

Thanks for the kind words! We pride ourselves on response times and speed to resolution, glad to hear it's getting noticed :)

September 7, 2023

I very rarely write reviews but the support these guys give is outstanding & deserves 5 stars. Great app & support

SilverWow™
United Kingdom
Over 5 years using the app
Stamped.io replied September 11, 2023

Hello SilverWow team,

Thank you for taking the time to leave us this fantastic review! We're thrilled to hear that you're enjoying our app and that our support team has provided you with outstanding assistance. Your satisfaction is our top priority, and we're here to support you every step of the way.

Should you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're always here to help you succeed.

Your partners in success,
All of us at Stamped

October 20, 2023

I love this App. very easy to control, and great customer support.

Smosi
United States
6 months using the app
Stamped.io replied November 1, 2023

Hello Smosi team,

We're thrilled to hear you're loving Stamped! It's fantastic to know that you find our app easy to use, and we greatly appreciate your positive feedback on our customer support.

If you ever want to explore our Loyalty app to boost your brand's customer engagement and retention, please reach out to our product support team, and they'll be more than happy to assist you.

Your success is our top priority, and we look forward to serving you even better in the future. If you have any questions or need further assistance, don't hesitate to contact us.

Your partners in success,
All of us at Stamped