Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, robust features, and top-notch customer service. They value its ability to automatically email customers for reviews, positively impacting their businesses. It offers a free plan with ample functionality and a paid plan with extra features. The app integrates smoothly with Shopify stores and allows easy reassignment of reviews. Merchants consistently praise the customer support team for their quick responses and efficient problem-solving. The app's ability to collect and showcase customer reviews, as well as boost conversion rates, is highly valued.

Edited September 6, 2023

The customer service is great. They can solve all your problems at a very short time. Will keep using it! James is very professional! Thank you!

Hugmie
Ireland
5 months using the app
Stamped.io replied June 16, 2023

Hi there Hugmie team!

Thank you for your wonderful review of Stamped! We're thrilled to hear that you've had a great experience with our customer service. Providing prompt and effective solutions to our users' problems is our top priority, and we're glad we were able to meet your expectations.

We appreciate your positive feedback and your decision to continue using Stamped. In addition to our excellent customer service, we also recommend exploring Stamped's Loyalty app. It's a powerful tool that can help you boost customer loyalty and drive repeat purchases for your business. With its customizable features, it's a great way to incentivize and reward your customers.

Thank you again for your kind words and for choosing Stamped. We look forward to serving you and your business in the future. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

July 27, 2023

Application working as expected. The switch from our previous app was fast and smooth. The support team is very reactive and helpful.

Teddy Blake
United States
3 months using the app
Stamped.io replied July 31, 2023

Hello Teddy Blake team,

Thank you for your fantastic review! We're thrilled to hear that your switch to Stamped was fast and smooth and that the application is working as expected for your business.

Our support team is dedicated to providing timely and helpful assistance to all our users, so we're delighted to know that you found them reactive and supportive during your experience with our app.

If you have any more feedback or if there's anything else we can do to enhance your experience, please don't hesitate to let us know. We're here to ensure you have a seamless and successful journey with Stamped.

Thank you again for choosing Stamped, and we look forward to continuing to support your business's success!

Yours in partnership,
All of us at Stamped

May 18, 2023

Fantastic support.
They were excellent, competent and very patient in helping me with my problem until it was finally solved.
Thank you very much for that.

exawo
Switzerland
4 months using the app
Stamped.io replied May 19, 2023

Hi there Exawo team!

Thank you so much for taking the time to write this review! We're absolutely thrilled to hear that you had a fantastic experience with our support team. Our goal is to always be excellent, competent, and patient when helping our customers, so it's great to know that we've met that goal.

We're truly happy that we were able to help you with your problem and get it solved for you. If you ever have any further questions or concerns, please don't hesitate to reach out to us. We're always here to support you and ensure that you have the best experience possible.

Thank you again for your kind words. We truly appreciate your business and look forward to serving you again in the future.

November 1, 2023

Nice support by Andrea

eternal duo
Spain
23 days using the app
Stamped.io replied November 9, 2023

Hello eternal duo team,

Thank you for sharing your positive experience with a 5-star review!

We're thrilled to hear that Andrea provided you with superb support. If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Your partners in success,
All of us at Stamped

May 9, 2023

Salem was super efficient in resolving my widget customizations. Communication was fast and turnover time was quick. Thanks Stamped!

The Herb Depot
Canada
About 4 years using the app
Stamped.io replied May 15, 2023

Hello Herb Depot team,

Thank you for taking the time to leave us such a great review. We're thrilled to hear that Salem was able to efficiently support your widget customizations and provide quick communication.

We pride ourselves on providing excellent customer service and delivering quality products. If you haven't already checked it out, we'd love to introduce you to our Loyalty program. Our program allows you to incentivize and reward your customers for their loyalty, and we think it would be a great fit for your business.

Thank you again for your feedback and for choosing Stamped. We look forward to continuing to support you and your business.

August 31, 2023

I have tried contacting support for 4 days now. The stars are not displaying on my shopify site and I've made no changes.

Very very very poor customer service. I will be switching to Klaviyo immediately for this reason.

Pseudo Force
United States
Over 1 year using the app
Stamped.io replied September 11, 2023

Hello Pseudo Force team,

We're genuinely sorry to hear about the difficulties you've encountered, and we sincerely apologize for any inconvenience. We value your feedback and want to resolve this with you.

We've been diligently monitoring our support channels, and it appears that our responses have been sent. However, it seems there may be an issue with receiving our replies on your end. We recommend checking your email settings and folders, including spam or junk folders, to ensure our responses aren't being filtered out.

We understand your frustration and would like to assist you promptly. Please double-check your email settings, and if you still haven't received our previous responses, reach out to us again on ticket #154018. Our team is here to help resolve the issue with the stars not displaying on your Shopify site.

We appreciate your patience and the opportunity to assist you further. If you decide to stay with us or if you ever have questions in the future, we're committed to providing the support you need.

Your partners in success,
All of us at Stamped

May 4, 2023

Excellent support staff - whenever I have any issues, they are quick to resolve. Thanks Elvis, for finding and fixing this last issue so quickly!

Ameo Life
United States
Almost 2 years using the app
Stamped.io replied May 4, 2023

Thanks so much for sharing!

April 22, 2024

We re-branded our company, changing our URL, account owner, and other details in the process—things that require back-end admin access typically. James at Stamped was fast, efficient, and communicated well in getting the job done for us. We like the product and the support. Well done, Stamped Team.

WOBIG
United States
4 months using the app
October 4, 2023

Great, easy to use, and super helpful and responsive team!

CerebralEmpire
United States
9 months using the app
Stamped.io replied October 11, 2023

Hello CerebralEmpire team,

Thank you for taking the time to leave a 5-star review! We're thrilled to hear that you find our app great, and easy to use and that our team has been super helpful and responsive.

We're here to make your experience as smooth and efficient as possible. If you ever need assistance or have questions, please feel free to reach out. We're here to support you.

Your partners in success,
All of us at Stamped

Edited December 4, 2023

TOP

Amuerte Switzerland
Switzerland
Over 4 years using the app