Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, robust features, and top-notch customer service. They value its ability to automatically email customers for reviews, positively impacting their businesses. It offers a free plan with ample functionality and a paid plan with extra features. The app integrates smoothly with Shopify stores and allows easy reassignment of reviews. Merchants consistently praise the customer support team for their quick responses and efficient problem-solving. The app's ability to collect and showcase customer reviews, as well as boost conversion rates, is highly valued.

June 1, 2022

I love the fact that it automatically contacts my customers for reviews. Plus, it's easy to customize the email messages and thank you page. Love it!

Katie Goes Platinum
United States
2 months using the app
October 10, 2022

This app and its service has really gone down hill. It use to be the absolute best app for reviews and their service was stellar. Now, the support team either A) does not respond or B) denies the issue and points to other party's such as google. Case and point, Stamped.io is a google approved seller review aggregator but the seller reviews stopped updating again several weeks ago (ongoing issue, they are aware) and I contacted support and they said there is no issue and it is updating fine even though records show its has been several weeks since the last update. Support says its google, google says its stamped, when I provided the support agent with the chat log from google showing google has made stamped.io aware of the issue, the agent simply never responded. Shop around, there are lots of alternatives and this one, trust me has gone down hill if there ever is an issue.

Slofoodgroup
United States
Almost 5 years using the app
Stamped.io replied October 14, 2022

Hi there SloFood group!

It looks like Kaushik is working with you on your current Google issue. This is a tricky one to be sure.

Once we have provided Google with the feed, all we can do is wait for them to update. Unfortunately Google is in the habit of simply pushing any support tickets created back to us without any helpful information.

I see that your ticket was marked as pending after we reached back out to Google directly, and I apologize as we should have informed you of our actions.

I've escalated this to ensure you get some answers here.

January 8, 2020

Good support, clean looking app. I had some issues installing as I am using a page builder, but the support team helped me very quickly.

Kalm
Netherlands
2 months using the app
Stamped.io replied January 11, 2020

Hey Kalm,

Thank you for your review and kind words,

We're glad to have been able to help out with your queries :)

We hope that you'll have a great time collecting reviews with Stamped.io!

July 11, 2017

Great service and a wide array of widgets. Thanks for the fast response times and help coding.

Really Goods
United States
2 months using the app
July 31, 2021

Been using this app for 2 months now and I couldn't ask for more. Has a very easy set-up process, making professional looking emails, being able to add your own code to the review emails as well as the rapid customer service answers to any questions! Look no further, Stamped.io is awesome.

Soma Medicinals
Australia
2 months using the app
Edited August 16, 2017

The support thus far has been really good. It is worth the price. Setup was fairly simple. This really is an amazing app!

Sunergetic
United States
2 months using the app
Edited April 4, 2019

This app is easy to use and we’ve definitely seen an increase in sales because of trusted customer reviews plus the customer service is quick! Highly recommend.

Qveen: For the Modern Day Boss Bitch
United States
2 months using the app
February 19, 2021

I really love this reviews app! Before using them we would rarely see reviews coming in, but now that we use Stamped, we have been getting reviews on a much more regular basis and reviews are key to growing our brand! Also, their customer service is always super responsive and helpful! Highly recommend!

Athar'a Pure
United States
2 months using the app
July 23, 2020

Easy, works great and customer service was very quick. Even put some code in for me when i couldnt figure it out

Oki Handcrafted
United States
2 months using the app
July 23, 2020

Incredible quick support. The app works just great. It does what I need and the way I need it. Pricing is reasonable.

Pidiendo Pista
Colombia
2 months using the app