Stamped Product Reviews & UGC

Easy to use and set up. This is the first app I have used for reviews on my store and it looks like it may be the only one!!

Great app with great support. Any issues are resolved very quickly. Loads of options available can suit any store.

Amazing App, it takes care of all reviewing process from customers: asking for reviews, moderating them, posting them on Facebook: everything! Excellent customer support so far too. Thank you

The app is great! I like the navigation and how easy it is to use. I will recommend it to everyone to use.

Really happy with that app - super easy to use, great automations and fine overall user experience!! Enjoyed the simplicity. Keep it up!!

I used this app to help me do x. I really like how it does y. It would be nice if it did z better.dddddddddddddddddd dddddddddddddddddddddddddddddddddddddddddddddddddddddddddgdddddddddddddddddd

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So far so good, we have a great uptake from our customers, the app does everything we want it to and is displayed nicely on page.
Responses from the support team have been fast informative and very helpful.

I used this app on my website. Simple navigation and easy step by step guide to use. Would highly recommend.

Very useful. Good UI and many of integration options with other apps. I have installed this app to my multiple stores.

After using this app since 2019, I'm sorry to say there are some frustrating flaws which are leading is to consider migrating to another service.

1) You can't display a single review (as in one review). You can only display a review title, which the user has to click to see the review. There are a number of problems with this approach, the main one being that 99% of review titles are generic like 'Great service' or 'Great product'. This makes the reviews look fake and makes people less likely to click the title to read the review - even if they understood that you have to click to see the actual review, which most people do not.

2) You can't leverage reviews by integrating them into your content. It's infinitely more powerful when your marketing text is backed-up by a customer who says the same thing. But not being able to display a review makes this impossible (review titles are almost pointless as noted above). We've been told that to display a single review, we'd have to hire a developer to make a custom app. This sounds crazy for such basic functionality.

3) We often go through periods where in-page reviews don't display on the front-end at all. When this happens we try multiple browsers, try viewing on our phones over the mobile network (bypassing our ISP), clearing the cache etc. Then after a while, the reviews display agin.

4) The app is unacceptably slow 90% of the time - and we're on 200Mbps fibre with only two people using the bandwidth. Every click has a delay, it's crazy. Also, adding reviews in the Shopify editor is painfully slow, often requiring constant re-loads just to see them (often 3 or 4 reloads).

5) [Edit - this is now fixed] You can't search reviews! This used to work but it's been broken for months now, something support has acknowledged.

If all you need is a decent system to collect reviews and display them on product pages, then great. But if you want to start leveraging your reviews in more places around your site, like the home page, landing pages, blocks etc, then I'd seriously consider another app.

What's kept us using Stamped for so long is the great service and the people. But the crazy limitations and speed issues are forcing us to consider a different app (we're not looking forward to moving). Sorry guys, very sad to leave this review. Cheers, Ben