Stamped Product Reviews & UGC , 6,291 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, robust features, and top-notch customer service. They value its ability to automatically email customers for reviews, positively impacting their businesses. It offers a free plan with ample functionality and a paid plan with extra features. The app integrates smoothly with Shopify stores and allows easy reassignment of reviews. Merchants consistently praise the customer support team for their quick responses and efficient problem-solving. The app's ability to collect and showcase customer reviews, as well as boost conversion rates, is highly valued.
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I guess like many apps, by design, it's probably a better app if you pay for it. I have a small store and rarely generate more than 50 review requests. However, I constantly have the "reached your limit" warning show up and it doesn't reset with the arrival of each new month. I went over in October (so they stopped sending them out). No reset, nothing sent in November or December. Finally contacted them in January and they did a manual reset. Fine, except I didn't get any credit for the two months that weren't sent. So all those backed up requests were sent and I was instantly over for January....and now seeing the same warning for February. Oh well, you get what you pay for I guess. Otherwise, decent app so I'm giving it 3.
I added this app because I wanted an easy way to create a review option for my customers. The process was much easier than others I've tried. So far so good. I will update after receiving my first review. Thanks.
Hey there,
Thank you for your kind review and for choosing our app, we're glad that you found the set-up process easy :)
We hope that you'll enjoy collecting reviews with Stamped.io :)
Great service! love About Vintage
Their system is VERY buggy. Support is not good either. I have been. using them for 2 years and it has been buddy from the start. Now, it is taking 20-60 seconds for the reviews to load on the site and it is tanking our conversions. Very disappointed.
Stamped is easy to use and the support is extremely helpful, friendly, and responsive. They made setting up both the Reviews and Loyalty programs a breeze.
The interface is lacking and left me confused on a few occasions. However, the customer support is top notch and with their help I am happy with the product. However, I wish it was easier to further customize the branding of emails.
Great app, worth every penny. They offer a wide range of features that others charge an arm and a leg for and are super willing to help - very responsive.
love this app, great support chat but only downside is it is not compatible with the variant app I am using. other than that love the look & feel + features of it.
Severely OVERCHARGED of over US $659 for two months for a plan I did not subscribe for. Still no response from support.
UPDATED
Team has refunded our overpayments after the compliant and bad review. We have changed our rating from 1 star to 3 stars.
Hi Nurturing Naturally team,
Thank you for sharing your feedback regarding the overcharge issue you experienced with Stamped. We apologize for any inconvenience caused and understand the frustration it may have caused.
We're glad to inform you that upon receiving your request, our team took immediate action to investigate the issue. We quickly addressed the situation and promptly refunded the overpayments. We appreciate your updated rating, and we're pleased that we were able to resolve the issue to your satisfaction.
If you have any further concerns or need assistance, please don't hesitate to reach out. We're here to address any remaining issues and ensure your continued satisfaction with our services.
Thank you for bringing this matter to our attention, and we appreciate your valuable feedback.
I used this app to help customers to have confidence in my products. This values my shop. I love you can customize your email and the apparence of the reviews. The support is very kind, reactive and helpful !