Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, robust features, and top-notch customer service. They value its ability to automatically email customers for reviews, positively impacting their businesses. It offers a free plan with ample functionality and a paid plan with extra features. The app integrates smoothly with Shopify stores and allows easy reassignment of reviews. Merchants consistently praise the customer support team for their quick responses and efficient problem-solving. The app's ability to collect and showcase customer reviews, as well as boost conversion rates, is highly valued.

June 15, 2020

Have not started using yet but seems seamless and great for reviews. Even the free version. Will be back once I am used to app

Infinity Lash Co.
United States
Over 1 year using the app
September 9, 2018

One of the greatest apps for Shopify that I've ever used.
A must have, definitely.
Great support over email, thank you guys!
6/5.

Ohmycard.es
Spain
20 days using the app
September 10, 2020

This app does everything I need! The staff are super helpful! They respond and fix any issues right away. Highly recommend! :)

Lucid Polish
United States
20 days using the app
May 1, 2020

I just started using Stamped.io and I love the way it has integrated with my website. It looks great. The reviews keep on coming and no doubt it will help to continue to build the brand and build trust with new customers that come across it for the first time. Importantly, the technical help was superb and very much willing to help. Thank you very much.

SolDiMar
United Kingdom
19 days using the app
Stamped.io replied May 10, 2020

Hey there,

Thank you for your kind review!

We're glad that you're liking our app and support, and it's great that our display widgets fit in well with your store's design :D

We hope that you'll enjoy using Stamped.io to increase social proof and drive sales!

January 14, 2023

Stamped 'support' is the worst. Do NOT waste your money on this app. I am paying $600/mo for the Professional plan. There is a permissions bug that their support team cannot figure out, and instead of helping, they simply ignore open tickets. New tickets are responded to, but then I am ghosted again. For this premium price, you would expect reliable support. I am going to uninstall.

Wilderdog
United States
Over 1 year using the app
Stamped.io replied January 16, 2023

Hi Rachel,

Thanks for taking the time to outline your recent feedback here. I am sorry to see this has been your experience so far.

From our support tickets with you, I can see your Klayvio issue has been resolved and that Ashok has also found a solution he will be communicating with you in your upcoming support call.

To address your comments on feeling "ghosted", from what I can see we need to do a better job setting expectations when we have escalated your request to our senior support or product engineers for further investigation. We had not stopped replying, but your ticket had been further escalated to our Senior team which can have increased wait times associated.

You have my commitment to improved communication on this front. Please do let me know if there is anything more I can do to help support you and your team!

February 8, 2020

Customer service are great and fast which are the most important factors when I'm getting an app. Although there are limitations in regards to design and automation set up, its a decent app for the price it offers. Will recommend to people!

LYFTLYFE APPAREL
Canada
Over 1 year using the app
Stamped.io replied February 8, 2020

Hello there,

Thank you for your review and feedback, we're glad that you're liking our app and the value it brings to your store.
Actually, we do have advanced design customization options on the higher tier plans, do feel free to reach out to our team via hello@stamped.ioshould you have any questions regarding the design and the setup, we're reachable 7days a week :)

February 26, 2021

Has great customer service. A bit expensive, but I suppose they all are. Difficult to get google seller ratings but great for product reviews.

Golden Eagle Farms
United States
Over 1 year using the app
February 6, 2017

very good product. its getting em reviews already and I only have it 2 weeks

Baling Tape Direct
United Kingdom
19 days using the app
November 7, 2016

Loving this app so far! Reviews are very important and it's great to have an Affordable app to use will so many features. I used to use Yotpo But they are WAY over priced.

Beach Babe Swimwear
United States
19 days using the app
November 3, 2020

App was very easy to use and the best of all customer service was on point. Stamped's customer service team was able to help me import reviews that took multiple tries but they were very fast at responding and assisting. Highly recommend this tool!

Absolute New York
United States
19 days using the app