Reviews (6,419)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for generating customer reviews, crucial for building social proof and increasing sales. It features a user-friendly interface, easy setup, and seamless Shopify integration. The support team is responsive and knowledgeable, quickly resolving issues. Additionally, the app offers customizable widgets, supports loyalty programs, and handles user-generated content, enhancing its versatility and effectiveness.
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Great App and easy to use! Would recommend this to new shopify users. It is also cheaper than other apps.
Hey there,
Thank you for your kind review!
We're glad that you're liking our app, and we hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)
Long story short: Avoid until Stamped,io can prove they are able to support their customers with a properly working product without need of relying on non existent customer service to get things fixed.
Long story:
After getting the app installed, we signed up to the Business plan instantly for the features we were after. This is where the headaches started, we were unable to activate features even though the button said enabled after saving, however clicking refresh would show the same toggles switched back to disabled. The features we wanted didn't enable. We reached out to their support to help with these issues, but their customer support is honestly the most horrible part of this experience. It's non existent. I do not see the value in paying X amount a month when there is 0 support. I sent a message on the 17th Nov, its now the 22nd and still no response to a basic issue. Sure its only 5 days so far, but imagine if a critical issue occurred and needed resolving and the only way to resolve it was to reach out to customer support? Screw waiting DAYS to solve it. Because of this, We switched over to Okendo instantly, and Im glad to say our experience so far with them has been nothing but extraordinary. We're so glad we made the switch!
We want an app that is looked after and maintained, not make us feel abandoned, especially with such a crucial feature like reviews.
Im disappointed because friends of mine who also run shopify stores used to praise Stamped for being the best reviews app, but it seems ever since their acquisition, they have gone down hill. The friends who used to praise Stamped have also jumped ship to other solutions.
For those looking for a reviews app, I strongly recommend AVOIDING Stamped, they dont get my stamp of approval. Go with a another solution.
Hi there Roterunner team,
I am terribly sorry to see this has been your experience.
Our support has recently moved to a new ticketing software in order to address some of the issues you have experienced previously. We're a small team now, but we're growing in the new year to ensure the wait is never longer than 24hrs for any first reply from our team. We've also updated our schedules to provide more complete coverage throughout the weekend.
I know this does not change your experience, but I wanted to assure you we are aware of the challenges and working our hardest to ensure this doesn't happen again.
I see we are working with you to remove the widgets now and I do hope we can see you again in the future.
Amazing app! It I love that it matches the Amazon style! Which makes customers feel familiar and comfortable on our website!
I just start using the app and it was straight forward to setup. I would recommend it to other users.
Excellent app so far. Pretty straightforward, easy to set up and hopefully will result in more sales conversion.
This app is great. I wish a few more of the features were available in the first paid plan. The app itself is very well designed and easy to use.
Just installed in my shopify webshop...easy to do! Now waiting for the first reviews! Thanks STAMPED
Would you use it again or recommend it to a friend? If you had a bad experience, please try contacting the app developer at hello@stamped.io before posting a negative review.
A little confusing to set up. ........................................................................................................................
Hello there,
Thank you for your feedback!
We do have a navigational set-up guide available in the app, and you'll actually find that our interface is really intuitive and easy to set up.
Our support team will be reaching out to you to assist with the set-up as well :)
Thank you!
Great review app, with language customization and great designs! :). I use it for 2 of my shops and it works like a charm.
Hey there,
Thank you for your review and kind words!
We're glad that you're liking the language and translatable options of our app, and thank you so much for the continued support :)
We hope that you'll have a great time collecting reviews with Stamped.io!