Overall rating
4.3
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly and easy to install, offering features such as automated review emails, review importation, and approval control. They appreciate the photo review feature, enhancing credibility. The app's design is versatile, fitting various themes. Customer service is responsive and effective. Despite being free, it offers features comparable to paid apps, and is reported to boost customer trust and sales.

June 2, 2021

I love this app. After trying out so many different types, I came across this one. So glad i did, its user friendly and its amazing. The customer service team are quick to respond with any questions you have.
Oriana, was amazing to deal with. Thank you.

Candles by the Moonlight
Australia
About 2 years using the app
Autoketing replied June 2, 2021

It's great that you choose our app to use for your store. Hope that it can help your business develop. We're always by your side to support you.
Don't hesitate to contact us when you have any issues.

Best regards,

June 24, 2021

This app is perfect, it's easy to set up, works great, and the support team is amazing. I highly recommend it. Thank you :)

LIFALAB
Australia
Almost 2 years using the app
Autoketing replied June 24, 2021

Thanks for your review. We try our best to support merchants. It'd be great that you like our app.
Please contact us if you have any questions.
We're ready to help you.

Sincerely

May 24, 2021

Happy with the app, it is easy to install and love that you can make it your own by changing the colours.

Desic Design
Netherlands
Almost 2 years using the app
Autoketing replied May 24, 2021

We're very happy that you spend your time rating our app. Your review is our motivation to improve it in the future.
We're always ready to support you if you have any problems with our app.
Please feel free to contact us.

Sincerely,

Autoketing team

July 19, 2022

Nice looking and effective app. It is super easy to customize by yourself and fits the shop really well. Customer service is friendly and really speedy to answer.

Wak-Wak Surf Posters
France
Almost 2 years using the app
Autoketing replied July 19, 2022

Our team is very glad that you spend your time rating our app. Your feedback makes our day.
We're always ready to support you as you have any problems with our app.
Please feel free to chat with us.

Sincerely,

Autoketing team

March 31, 2022

Great app and pretty easy to navigate and customize to fit the theme/colors of my website. I'd definitely recommend giving this app a try if you're looking for something to enhance your site and your customers' shopping experience. Thanks :)

Serendibetty Custom Handcrafts
United States
Almost 2 years using the app
Autoketing replied March 31, 2022

It's very great that you spend your time leaving a review. We love it a lot.
Our team is always ready to help you with settings.
If you have any issues with our app, please feel free to contact us.

Sincerely,

Autoketing team

Edited May 24, 2022

Oriana, was so helpful, Efficient and provided my with professional service. This app with great and I’ve used for about a year now. Easy to use. Have to say it is a bit disappointing that they decided ti start charging with no warning. Not sure how many reviews I have lost but its not great for business. I would like notice for any changes in pricing or if my app isn't working. I think you guys may loose some customers from this change especially jumping up $17

Hohm Interiors
Australia
Almost 2 years using the app
Autoketing replied May 24, 2022

Your review makes our day. Thanks for your review. We feel glad when knowing that you're satisfied with our app.

Please email or chat with us if you have any questions. We're ready to help you as soon as possible.

Thanks

July 7, 2021

Très simple d’utilisation et personne a l’écoute. J’ai pu installer l’applicable très facilement et je ne regrette pas

Bell's remedies
France
Almost 2 years using the app
Autoketing replied July 7, 2021

Merci pour vos commentaires. Nous sommes très heureux d'apprendre que vous êtes satisfait de notre application.
Veuillez nous envoyer un e-mail ou démarrer un chat en direct si vous rencontrez des problèmes avec l'application.

Meilleures salutations

February 26, 2022

So far this app is good I have not experience any mishaps and they do the coding for you like as soon as you set up how you want the review to look like and save it then turn it on refresh your site and boom its there on my first time I already have 2 reviews and more to come compared to the ones that I get from my phone. definitely a upgrade. Follow me @vonettacollections on social media and shop with me vonettacollections.com

Vonetta Collections
United States
Over 1 year using the app
Autoketing replied February 27, 2022

Thanks for your review. We try our best to support merchants. It'd be great that you like our app.
Please contact us if you have any questions.
We're ready to help you.

Sincerely

August 24, 2021

Love it allows photos to be uploaded with review, just wish it had an option to rotate them from landscape to portrait. It is fabulous the request to leave a review pops up for returning customers to leave their review, thanks them after they leave their review, and directs shoppers to popular items which hopefully means more conversion sales. Love this app!

Katie Dreaming in Color
United States
Over 1 year using the app
Autoketing replied August 24, 2021

Thanks for your review. We try our best to support merchants. It'd be great that you like our app.
Please contact us if you have any questions.
We're ready to help you.

Sincerely

March 13, 2022

Loved it so far. Beautiful design.
And the best part, their support. We had issues while migrating from a different app. And they helped us within few hours.

Dusky Lory
India
Over 1 year using the app
Autoketing replied March 13, 2022

Your comment is valuable to us. We're happy to support you. When you have any questions about our app, please chat with us or send an email, we will help you immediately.

Thank you