Autoketing Product Reviews , 237 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants find this app user-friendly and easy to install, offering features such as automated review emails, review importation, and approval control. They appreciate the photo review feature, enhancing credibility. The app's design is versatile, fitting various themes. Customer service is responsive and effective. Despite being free, it offers features comparable to paid apps, and is reported to boost customer trust and sales.
Refine
-
By rating
I am editing my previous review about Autoketing, since they contacted me and solved the problem right away. So let's see how things work for now on, I expect to have no more problems in the future. Thank you for a prompt response!
Thanks for reaching out to us.
We messaged you on Messenger to support you further. Could you please check your messages?
Please don't worry. We will resolve your issue.
通常の設定で全て日本語に変更できるので、日本のページでも問題なく使えます。
通常で設定できない変更したい部分も、チャットで丁寧に教えてもらいました。
レビュー機能は最低でも写真のアップロードは必要と思っていたので、無料のアプリがあって大満足です。
ご評価くださり、ありがとうございます。お客様を全力サポートいたしますのでご不明な点がございましたら何なりとお聞かせください。
Excellent customer service, very friendly and helpful. The APP is fresh and easy to navigate. Looks wonderful on my website. Sales increased big time with this APP, no need to look forward especially if you have a Shopify account. Works totally awesome! Big thumbs up that's for sure
Thanks for your review. We try our best to support merchants. It'd be great that you like our app.
Please contact us if you have any questions.
We're ready to help you.
Sincerely
Love this app! Its so easy to use and set up. We now have lots of great reviews on our website which is driving sales. The team are very quick to respond if we ever need help. 5 stars!
Our team is very glad that you spend your time rating our app. Your feedback makes our day.
We're always ready to support you as you have any problems with our app.
Please feel free to chat with us.
Sincerely,
Autoketing team
We have been using this app for a while now and its great! Easy to navigate and more straight forward that other similar apps on the market. Customers find it easy to leave us good reviews and all is going well. Get this app now!
Your review is our motivation for us to improve the service in the future. Thanks for leaving feedback and your recommendation.
Contact our team if you have any questions or problems.
Regards
Very nice app and it is free which makes it even better. The guys from the support also helped me when I needed help. The only thing I did not enjoy was importing my reviews. It is similar to other review apps but perhaps the additional step of approving your own review is irrelevant.
Thank you for leaving a comment. Your feedback is priceless to us.
Our team is always ready to support you as you have any problems with our app.
Please feel free to contact us.
Sincerely,
Autoketing team
I just started using the app, but so far, so good. Thank you! I seem simple enough to use. I am new to the process. I am trying to navigate through it.
Our team is very glad that you spend your time rating our app. Your feedback makes our day.
We're always ready to support you as you have any problems with our app.
Please feel free to chat with us.
Sincerely,
Autoketing team
What a brilliant app and team! Love how much you can customise the look. Fits perfectly with my brand. I had a few issues that needed addressing and the customer service and tech team sorted for me straight away. So helpful and can't believe this is free! A couple of suggestions for development: - The 'Thank You' pop up (after a review is left) should be customisable too. Currently shows orange brand colour so doesn't fit with the rest of my pink branding. - When customers are submitting a review with a photo, they should be given the option to rotate a photo so it's the correct way around, or the app should automatically change it to the correct orientation or, we should be able to change it ourselves in the backend. I think this is important because when selecting a carousel format a portrait photo uploaded and showing as landscape doesn't work.
It's great that you choose our app to use for your store. Hope that it can help your business develop. We're always by your side to support you.
Our team will enhance features as your feedback.
Don't hesitate to contact us when you have any issues.
Best regards,
The app is not working. I love this app but my reviews are not showing up. The link is giving an error code and I dont want to lose my reviews, Please fix
Thanks for your feedback. We have fixed the issue. You can reload the page to check it.
Please contact us if you have any questions.
This is the best Product App I have ever known. This application provides everything I need, is easy to use, and most importantly the support is fast response and answers my problems super well! thank you!
It was a privilege serving you. It’s all that we ever want from our valued merchants and it has brought us happiness to have resolved this with you! :)
Should we miss anything or if you have other concerns that you'd need some help with, please advise.
Best Regards,