Reviews (679)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for boosting sales and customer trust through effective customer feedback collection. It's praised as a strong alternative to Shopify Reviews, offering easy import of previous reviews, customization options, and Google Ads integration. The app is user-friendly and versatile, with the free version providing significant value by enabling product reviews and Q/A sections. Performance is seamless and reliable, enhancing website aesthetics. Merchants frequently commend the customer support team, especially Emira, Danko, and Adna, for their quick, friendly, and efficient assistance. Support is available anytime, offering step-by-step guidance for setup and customization. The app is well-regarded for its functionality and exceptional support.

November 6, 2020

Clean as can be
Just requires a minimum of coding knowledge to put the scripts wherever you want them to show (which is actually better because of the flexibility it gives you) and it automatically matches your color/font of your theme, incredibly good looking, easy to use from both the customer side and the backend

puboa
Spain
3 months using the app
HulkApps.com replied November 9, 2020

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you enjoyed using our app.

You can also reach out to our support team - they're willing to help however they can! They are capable enough to do minor style changes - if you had anything in mind :-)

July 4, 2020

I needed some help and it was within an hour I was helped and within 2 hours I had a solution. The support agent who helped submit my ticket was amazing. I didnt realize i had already downloaded another app by HULK apps, I now have 3! Thank you for making this FREE to small business' and thank you for helping someone with so little knowledge, gain some insight.

HeppyHanksByJenn
United States
3 months using the app
HulkApps.com replied July 6, 2020

Thank you so much for taking the time to leave us this amazing review. Please reach out if you need any other assistance!

Edited March 4, 2024

used this app for a long time but randomly all of my images were gone and had question marks on them. hulk team responded saying their server crashed and they really made no effort and didn't really even have any compassion for the frustration I was going through. this is years of customers photos that are really important to my product pages and they have no backup. I have an old backup that I did myself but when I go and look its all links to hulk site, not actual photos downloaded. so major loss.
very disappointed, will be going to a different more reliable review app

Trailboundco
United States
Over 5 years using the app
HulkApps.com replied May 13, 2021

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)

Please reach out if you need any other assistance!

Edited April 22, 2019

The team had my app and running in no time at all. This is a great feature for my shop! You do have to contact them by email and give them a bit, but they are very helpful.

Victorian Rose Needlearts
United States
3 months using the app
HulkApps.com replied April 17, 2019

Hi there,

We are sorry you are experiencing an issue. Can you please contact our support and we'll help resolve any issues you may have. We respond to all tickets usually within 4 hours.

Our apps are free but we do have ongoing support available. We just noticed that you sent a ticket 28 minutes ago but is blank - https://nimb.ws/YHsQxS - please follow up with some additional info and our team will help get any issues resolved for you.

Once we do, I kindly request that you update your review be more accurate :)

Thank you.

November 19, 2019

We have over 10 HulkApps installed in our store, but this one is definitely one of my favorites! Makes it so easy to manage reviews!

Can Lights
United States
3 months using the app
HulkApps.com replied March 21, 2023

Thank you so much for the positive review! We are so glad to hear that you are enjoying our app and that it makes managing reviews so easy! We would love to hear any additional ideas or feedback you might have. Thank you for being a loyal customer!

August 13, 2023

Ich bin absolut begeistert von dieser Produktrezensions-App! Ihre einfache Bedienbarkeit, die riesige Auswahl an Produkten in verschiedenen Kategorien und vor allem die Tatsache, dass die Bewertungen von echten Nutzern stammen, haben meine Einkaufserfahrung enorm verbessert.

Was mich besonders überzeugt hat, ist der hervorragende Kundensupport. Bei Fragen oder Problemen erhielt ich stets schnelle und hilfreiche Antworten. Es ist großartig zu wissen, dass das Entwicklerteam hinter der App so engagiert ist und sich um die Nutzer kümmert.

Die App bietet nützliche Filter, um gezielt nach Produkten zu suchen, die meinen Anforderungen entsprechen. So kann ich Produkte nicht nur nach Bewertungen, sondern auch nach Kriterien wie Qualität und Preis-Leistungs-Verhältnis auswählen.

Swavee
Germany
3 months using the app
HulkApps.com replied December 4, 2023

Wir freuen uns sehr zu hören, dass Sie von unserer Hulk Produktrezensions-App begeistert sind! Es ist unser Ziel, die Bedienbarkeit einfach zu gestalten und eine breite Auswahl an Produkten anzubieten.

Wir sind besonders erfreut, dass unser Kundensupport Ihren Erwartungen entsprochen hat - unser Team ist immer da, um Fragen zu beantworten und Probleme zu lösen.

Ihre Rückmeldung ist uns sehr wichtig und wir werden weiter daran arbeiten, die Erfahrungen unserer Nutzer zu verbessern. Vielen Dank für das Teilen Ihrer positiven Erfahrungen und das 5-Sterne-Rating!

Mit freundlichen Grüßen,
Das HulkApps Team

November 15, 2019

excellent free app. the support made a custom change to make it exactly like it wanted it. highly recommend compared to the paid apps.

Track Spikes co
Ireland
2 months using the app
HulkApps.com replied November 15, 2019

Thnak yous o much for you rawesome review! We're delighted to have you as a part of our HulkApps family! We're actively seeking feature requests. Please don't hesitate to share your feedback about our apps or if there are any questiosn about our app, you can always depend on us!

Thank you

November 19, 2019

This review app is superb. Also, love the feature that we get to approve the reviews before they go live on our site. We recently had a competitor posting negative reviews on all of our products so this was a life saver!

Ballasts
United States
2 months using the app
HulkApps.com replied March 21, 2023

Thank you for your awesome review of our app! It warms our hearts to know that our product was a lifesaver for you. We really appreciate you taking the time to share your experiences and we’re glad that you like the features that allow you to approve reviews before they go live on your site. It’s reassuring to know that you feel secure with us, and that is something that we take very seriously. Thank you again!

February 14, 2020

Wow!!! Seamless ... well thought out ...works like charm !!!
The Support staff is incredibly responsive and extremely helpful.Their staff and support are second to none. AMAZING SERVICE

Wild Grannys Attic
United States
2 months using the app
HulkApps.com replied February 17, 2020

Hi there! Welcome to the eCommerce space on Shopify, and to Hulk Apps! We're glad our experts were able to help you out with getting Product Reviews app properly installed in your store!

We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Reviews app, or any of our other apps!

Best of luck with your business! We look forward to seeing your continued success.

May 27, 2022

Best product reviews app in shopify. Look for no other. The team is very helpful and nothing seem to be impossible for them.

Pamera Co.
Brunei
2 months using the app
HulkApps.com replied May 31, 2022

Howdy,

It only makes sense to set up the great app on a great store so kudos to you too! In all seriousness, thank you for your kind words. It would be great if you could go and leave us your ideas for new features on the roadmap, which can be found on the app. Thank you,