Reviews (681)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants value this app for boosting sales and customer trust through effective customer feedback collection. It's praised as a strong alternative to Shopify Reviews, offering easy import of previous reviews, customization options, and Google Ads integration. The app is user-friendly and versatile, with the free version providing significant value by enabling product reviews and Q/A sections. Performance is seamless and reliable, enhancing website aesthetics. Merchants frequently commend the customer support team, especially Emira, Danko, and Adna, for their quick, friendly, and efficient assistance. Support is available anytime, offering step-by-step guidance for setup and customization. The app is well-regarded for its functionality and exceptional support.
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I used this apps for review, it is work but i can"t display the rate with star or bells. I have square.
I doesn't find.
EDIT :
I put 2 stars because I had a bug on the set up. But they had a great super super support.
And now, everything works perfectly.
IF I could put 10 out of 5, I'll do it
Thank you for the nice review. :) Please don't hesitate to contact our team if you need any assistance with your store.
Good free application and excellent technical support. However lack of flexibility in total autonomy (translations, customization...).
Thank you so much for taking the time to leave us this honest review. We’re so sorry that your experience did not match your expectations. We are flagging these features (translations, customization) in our Product Improvement List. We'll get in touch when we implement these updates!
Thank you
Good functionality and responsive support.
However, after a recent change, the app became unusable for any shop that cares about page speed, Google rankings and efficient use of resources.
The app does not allow the user to control where the JS and CSS files are injected. It just loads large files in ALL urls, even if the app is not used there. It is not possible to block it.
The result is unnessecary page size on the home page and other important pages.
Don't get distracted by the decent product review features, because there is a big price you pay for it
Thank you for your review. We understand your concern about our app possibly impacting page speed, Google rankings, and the efficient use of resources on your platform. We are sorry to hear that the recent changes made to our app caused some issues for you.
We value user feedback and are always working on ways to further optimize and improve our resources while also supporting our customers in their own page speed performance. We are currently exploring options that will allow you to be able to control and manage where the JS and CSS files are injected and will update you as soon as we have something to share.
In the meantime, if there is anything we can do to help you address the challenges you are currently facing, please don't hesitate to reach out to our support team. We look forward to hearing from you.
I loveee this app , but my customers being able to leave reviews with picture it make people feel very comfortable.
Thank you! We're glad that you love the photo reviews feature in our app. Let us know if you ever need any help from us.
I really like how it looks on my website, and the support team is great with helping with what I need.
Thank you for your positive response. We would be glad to assist you anytime!
Integrated nicely with our theme. Imported past reviews. Photo reviews. Custom Fields. Manual approval of reviews which means zero spam, It's nothing more than we wanted. Most of all, Free!
Thanks so much, and please let us know if you need anything else! We are always standing by to help. :)
Have a beautiful day!
Customer service has been really good. I couldn’t figure out if I had installed it correctly and the team helped me super quick. I love how the customer can add pictures with their review.....
We couldn't agree more. Its indeed a really cool feature to have. Real images make a great deal of a difference in increasing sales.
I opened a ticket which was closed before my issue was resolved. EDIT - The team reached out and resolved everything in a timely manner. The person I had been emailing had gone away due to illness, hence the slowness. The manager then stepped in to help.
Thank you for your feedback!
We apologize for the delay in response from our team.
Hopefully, your issue was resolved.
Exactly what I was looking for. their support is superb, quick response and super helpful. HIghly recommended.
Thank you so much! We are forever grateful for your kind words. :-)
5 Stars without hesitation! Tarik and the developers at Hulk Apps really surprised me with their fast response. They customized almost every element of the widget at my request to blend it into my website. I didn't expected that! Really great :)
Thank you so much for the 5 star review! We pride ourselves on taking feedback from customers and making sure we respond quickly and efficiently. We are glad that you were satisfied with the way we customized the widget for you to fit your website! We appreciate your feedback and look forward to continuing to provide you with an excellent service.