Hulk Product Reviews

Hulk Product Reviews

Reviews (799)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and customization options, which make it easy to align with their branding needs. The support team is responsive, aiding in setup and troubleshooting, which enhances store credibility and customer trust. Features like auto-reply messages and multilingual review handling are also highlighted, improving customer interactions and making feedback collection efficient.

Edited February 14, 2019

I used this apps for review, it is work but i can"t display the rate with star or bells. I have square.
I doesn't find.

EDIT :

I put 2 stars because I had a bug on the set up. But they had a great super super support.
And now, everything works perfectly.

IF I could put 10 out of 5, I'll do it

LifeIsFresh
France
20 days using the app
HulkApps.com replied March 8, 2019

Thank you for the nice review. :) Please don't hesitate to contact our team if you need any assistance with your store.

Edited February 14, 2020

Good free application and excellent technical support. However lack of flexibility in total autonomy (translations, customization...).

eyelda
France
Over 1 year using the app
HulkApps.com replied February 20, 2020

Thank you so much for taking the time to leave us this honest review. We’re so sorry that your experience did not match your expectations. We are flagging these features (translations, customization) in our Product Improvement List. We'll get in touch when we implement these updates!

Thank you

January 27, 2020

I loveee this app , but my customers being able to leave reviews with picture it make people feel very comfortable.

My Passion 4 Fashion
United States
18 days using the app
HulkApps.com replied January 28, 2020

Thank you! We're glad that you love the photo reviews feature in our app. Let us know if you ever need any help from us.

July 10, 2019

I really like how it looks on my website, and the support team is great with helping with what I need.

One Stop Shorts
United States
18 days using the app
HulkApps.com replied July 10, 2019

Thank you for your positive response. We would be glad to assist you anytime!

February 13, 2023

Good functionality and responsive support.
However, after a recent change, the app became unusable for any shop that cares about page speed, Google rankings and efficient use of resources.

The app does not allow the user to control where the JS and CSS files are injected. It just loads large files in ALL urls, even if the app is not used there. It is not possible to block it.

The result is unnessecary page size on the home page and other important pages.
Don't get distracted by the decent product review features, because there is a big price you pay for it

Nordic Oil – FR
Netherlands
Over 1 year using the app
HulkApps.com replied March 21, 2023

Thank you for your review. We understand your concern about our app possibly impacting page speed, Google rankings, and the efficient use of resources on your platform. We are sorry to hear that the recent changes made to our app caused some issues for you.

We value user feedback and are always working on ways to further optimize and improve our resources while also supporting our customers in their own page speed performance. We are currently exploring options that will allow you to be able to control and manage where the JS and CSS files are injected and will update you as soon as we have something to share.

In the meantime, if there is anything we can do to help you address the challenges you are currently facing, please don't hesitate to reach out to our support team. We look forward to hearing from you.

April 22, 2020

Integrated nicely with our theme. Imported past reviews. Photo reviews. Custom Fields. Manual approval of reviews which means zero spam, It's nothing more than we wanted. Most of all, Free!

Scootera | Dualtron UK
United Kingdom
18 days using the app
HulkApps.com replied April 22, 2020

Thanks so much, and please let us know if you need anything else! We are always standing by to help. :)

Have a beautiful day!

Edited January 7, 2019

Customer service has been really good. I couldn’t figure out if I had installed it correctly and the team helped me super quick. I love how the customer can add pictures with their review.....

SoZo Education and Beauty Supply
United States
18 days using the app
HulkApps.com replied March 8, 2019

We couldn't agree more. Its indeed a really cool feature to have. Real images make a great deal of a difference in increasing sales.

Edited May 26, 2021

I opened a ticket which was closed before my issue was resolved. EDIT - The team reached out and resolved everything in a timely manner. The person I had been emailing had gone away due to illness, hence the slowness. The manager then stepped in to help.

RosyCosy
Canada
Over 1 year using the app
HulkApps.com replied January 12, 2022

Thank you for your feedback!
We apologize for the delay in response from our team.
Hopefully, your issue was resolved.

November 18, 2020

Exactly what I was looking for. their support is superb, quick response and super helpful. HIghly recommended.

Prickleliving
Australia
16 days using the app
HulkApps.com replied November 18, 2020

Thank you so much! We are forever grateful for your kind words. :-)

April 1, 2024

素晴らしいアプリ、素晴らしいサービス。チャットでアドバイスをいただくだけでなく、実装作業までしていただきました。チャットは自動翻訳機能があり、日本語でのコミュニケーションも円滑にできました!

味わい鍋
Japan
About 4 hours using the app