Hulk Product Reviews

Hulk Product Reviews

Reviews (799)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and customization options, which make it easy to align with their branding needs. The support team is responsive, aiding in setup and troubleshooting, which enhances store credibility and customer trust. Features like auto-reply messages and multilingual review handling are also highlighted, improving customer interactions and making feedback collection efficient.

November 14, 2019

Tried reaching support many times about several bugs and issues with the reviews app, have not gotten a reply or any help and it is non-functioning on my site since yesterday.

ShopJossy
United States
About 21 hours using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

May 5, 2020

The final result is awsome for free, but the app takes too many time to charge.
Server response too long :(

Mekden
France
About 24 hours using the app
HulkApps.com replied January 7, 2022

Thank you for taking the time to leave us your feedback.
Kindly contact our Experience team to check if charging time can be reduced.

October 22, 2023

Cordiali e disponibili anche di domenica super professionale mi hanno aiutato nella configurazione dell'app

Eden Art Event
Italy
About 1 hour using the app
HulkApps.com replied October 24, 2023

Thank you for taking the time to leave your review! We highly value all feedback from our customers on how we can make our app a better experience for them.

Our team is committed to helping our customers get the most out of our app, and we encourage you to reach out to us if you need further assistance.

Sincerely,

May 16, 2024

muy bueno

Aromasis
Chile
August 9, 2023

quisiera que fuera mas facil de usar y que estuviera en español me a costado instalarla en mis productos por el idioma

Yanashopping
Chile
About 1 hour using the app
HulkApps.com replied December 4, 2023

¡Hola! Agradecemos tus valiosos comentarios y tu calificación de 4 estrellas. Entendemos que has tenido dificultades con el idioma y la facilidad de uso de nuestra aplicación. Lamentamos mucho los inconvenientes y queremos ayudarte.

Si bien nuestra aplicación está principalmente en inglés, estamos trabajando constantemente en mejoras e integrando soporte en más idiomas como el español. Nos encantaría escuchar de ti sobre algunos detalles específicos que puedas estar enfrentando.

Por favor, no dudes en compartir más feedback, siempre es bienvenido y nos ayuda en el desarrollo constante y la mejora de nuestras aplicaciones. ¡Tu opinión realmente importa para nosotros!

Gracias por elegir HulkApps. Nos pondremos en contacto contigo pronto para ofrecerte asistencia.

Con cariño,
El equipo de HulkApps

July 28, 2019

Je suis heureux de mon achat et je recommande cet article.
La livraison a pris 9 jours pour arriver parfait.

Trip
France
31 minutes using the app
HulkApps.com replied March 21, 2023

Thank you for choosing our app and giving us a positive review. We greatly appreciate your feedback and hope you have an exceptional experience in the future. Thanks again for your support!

May 6, 2020

IMPOSSIBLE TO REMOVE. Absolutely absurd, Once you remove the code and the app, it still appears on your products. Awful.

CrystalCarat
India
28 minutes using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

May 6, 2020

it's a bad app, it's not working (it not appear on product page even if I install it automatically and manually), and you can't import reviews from Aliexpress or any other website, also you can't edit reviews.

smartmall.us
Morocco
23 minutes using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

Edited August 14, 2019

I would like to give any star for this app. Since you try to use you may discover why it is free. Now, one more reason to pay a good app as loox.
1) Very very very complicated
2) There is any video on internet showing how to use
3) Maybe it is made only for experts

Milovati™
Switzerland
20 minutes using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

April 14, 2019

Why do I download an app that tells me that I need to add some code and some css but for the css it doesn't even tell me where? When I could code I could just do this by myself and don't need an app for that and when I download an app I want it to work and don't want to add some code here and there.

ihaustier
Germany
16 minutes using the app
HulkApps.com replied April 14, 2019

Hi there,

Sorry to hear about the confusion. I hope the following will help clarify further.

Most apps require specific snippets to be added to your site. Example is that you can place the reviews widget ANY where on the site. The app has a 1 page installation and instruction page that is very easy to understand.

We automatically add a few snippets but still give you the control, like ALL other apps, to add the widget anywhere you want. You can access the page under /admin/apps/free-product-reviews-photo-reviews-and-more/embedded/help and it looks like this - https://nimb.ws/yEXPHU

I hope you'll revise your review after assessing the above.

Thank you.