Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost sales and average order value through targeted upsell offers. It's known for its user-friendly interface, customization features, and smooth integration with other apps. The app's customer service is also highly praised for its responsiveness and helpfulness. Some merchants have reported the app quickly paying for itself, though a few have encountered issues with updates and theme compatibility. It's particularly useful for BOGO offers, cross-selling, and promoting lesser-known products.

March 27, 2013

We have businesses all over the world, and are new to shopify..we are launching a new ecommerce store with a $500K marketing budget, we looked at the apps available and spoke to our web developers, the Product Upsell App made perfect sense, its alignment is clear and the few questions we had were answered in a timely manner from James. I am sure we will grow a good business relation with shappify and look forward to using further apps developed by their team..

Vivente Connect
United Kingdom
About 1 month using the app
February 29, 2016

Great app! I highly recommend it. God bless!

Doglovershut
United States
About 1 month using the app
December 10, 2015

Great app! Highly recommended!!!

Wrist Style
United States
About 1 month using the app
October 12, 2017

Great app. Serves a good purpose and defiantly helps to get an extra last minute sale. Highly recommended!

Freeoofsociety
United States
About 1 month using the app
April 8, 2014

This app is 100% worth the price. It is BY FAR the best upsell app I have used yet. I can easily go in and see all upsells I have ever made and how they converted. It makes it very easy to do testing.

Highly recommended!

The Moonlight Shop
United States
About 1 month using the app
February 4, 2022

Application que je recommande, le service client est très réactif (Esha pour ma part). Il serait intéressant d'améliorer le design par défaut sur le front office, j'ai du mettre un coup de CSS pour que ca fasse davantage dans l'air du temps

JOLT™ FR
Andorra
Almost 2 years using the app
BOLD replied February 9, 2022

Thank you for your review! Feedback like yours is valuable to us. It lets us know where we we are on the right track, and where we need to improve! Thank you for choosing Bold!

November 25, 2016

This along with the "Product Discount" app worked great for offering a BOGO sale for Black-Friday. But the real reason why I'm writing this review is for Mr. Jordan Labelle, he's a Product Manager at Bold and was the one to answer my question on their support chat. It was 6:15pm on Thanksgiving when I realized instead of getting BOGO they were getting their entire order free! after the first order I shut it down and immediately got on their support chat but didn't think anyone would answer being a holiday night. He answered immediately and personally worked with me through the night for hours on end until it was fixed. He single handedly fixed my entire store and got my black-friday sale up and running going through my theme.liquid etc. If it weren't for Jordan my Black-Friday would've certainly been a wash. I had zero idea how to fix these problems and owe hundreds of dollars in sales to this one individual. Needless to say any doubts I may have ever had about purchasing these apps from Bold have been wiped away due solely from the help I received from their support staff, specifically Jordan Labelle.

Ronnoc1316
United States
About 1 month using the app
May 28, 2015

I found this app very easy to set up and use. It's already been a week and we have noticed the up sell already. Can't wait to see what the future potential will be.

Sable Fine Hair
New Zealand
About 1 month using the app
March 7, 2019

Amazing App encourages the customer to add to existing purchase and increase order value. Would recommend

Via Dragon
India
About 1 month using the app
BOLD replied March 7, 2019

Thanks for the review! We're glad you love the app as much as we do. By the way, I love that heart bracelet you've got on sale today!

June 26, 2016

Efficient and fast service. Great app.. am a great supporter. Keep it up! LOVE IT TO THE MAX!

Youareunique
Singapore
About 1 month using the app