Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost sales and average order value through targeted upsell offers. It's known for its user-friendly interface, customization features, and smooth integration with other apps. The app's customer service is also highly praised for its responsiveness and helpfulness. Some merchants have reported the app quickly paying for itself, though a few have encountered issues with updates and theme compatibility. It's particularly useful for BOGO offers, cross-selling, and promoting lesser-known products.

October 9, 2020

Tech support is super responsive and eager to find a solution. I was helped by Kelsey and she did a great job helping resolve the issue.

Slide Safe
United States
14 days using the app
BOLD replied October 13, 2020

Thank you very much for your review! We are pleased that Kelsey and our tech support team was able to help you find a solution. Our team is happy to help you when you need anymore assistance in the future!

November 20, 2013

This is a wonderful app. Very easy to use and set up. It really has been a huge benefit to my site and while I have not had the app for very long, I already see it working! I highly recommend this app.

CARLYLE AVENUE
United States
14 days using the app
March 11, 2019

Bold upsell has helped me increase the average order value of my orders. This has helped me increase revenue and get better roi on my ad spend

They were extremely quick when i had a problem with the upsell working!

FBRBuzz
United States
14 days using the app
BOLD replied March 12, 2019

Thanks for the review about Upsell; we're glad it has been helping you! Love the way your site is set up, by the way. The soft colours are very pretty.

October 6, 2019

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Hexour
United States
14 days using the app
October 22, 2013

Super easy to set up and looks sharp. Can't wait to see what it does for sales!

Oohbabybaby
Australia
14 days using the app
August 13, 2020

Ryan from Bold helped me a lot with the app. Great job making sure the app was optimized for my theme

CurlyHairy
Portugal
13 days using the app
October 1, 2018

Was confused about setting up a buy one choose a range of products for free offer and i tinkered with it for 2 days. I finally couldn't take it anymore and reached out to the Bold Support team. Had a chat with GURI and withing a matter of minutes, i was well on my way to getting everything done. I appreciate the patience and the quickness the y provide when it comes to customer support.

myvinterest
United States
13 days using the app
August 6, 2019

Rajni was great help today. She gave me proper attention and helped me solve a crucial problem. Thank you!

Drip Optic
United States
13 days using the app
BOLD replied August 6, 2019

Hi there! Thanks so much for the review. We're glad to see that Rajni could help answer your questions and solve the issue you we're seeing. It's not the first review I've had today that's mentioned her and I'm sure it won't be the last :)

We look forward to hearing from you in the future!

November 17, 2018

Excellent App. It really increased my revenue when I installed it. I highly recommend. It provided a quick and easy way to provide upsell & cross- sell.

Stetson & Co.
United States
13 days using the app
February 15, 2018

this is a great app, i have it for a week now, no sales so far but it is easy to install and the customer service is great. Dan is always responsive to all my emails and helps with all you need to install and make it work. I am trying this App for 30 days to see if I have any sales from it. Let you know.

Nikked
United States
13 days using the app