BOLD Upsell AI Powered Upsells

BOLD Upsell AI Powered Upsells

Reviews (1,576)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective upselling features that boost average order values and sales, often noting immediate profitability. The installation process is user-friendly, and the dashboard makes it easy to track upsell performance. Customer support is frequently commended for being responsive and helpful. The app integrates smoothly with other Bold apps and Shopify, enhancing functionality. While it offers good customization for upsell offers and pop-ups, some merchants wish for more flexibility. Additional features like detailed reporting and mobile compatibility are also valued.

September 26, 2015

it's a good app in itself, but it's a pity it doesn't work with the digital delivery app i'm using (which is not bold's fault, apparently)

Amazonias
Belgium
12 months using the app
April 9, 2020

I simply love this app. But, what I love more is the customer support that I have received. Aman is amazing and I cannot thank him enough for all the support that he has given me.

Martha's Apparel
United States
17 days using the app
Edited October 18, 2016

Initially I had challenges with getting the upsell window to fire - needed a code hack. The Bold support team kindly installed for free and helped me with my questions. It now gives me upsell windows which is great. If I could do BOGO with this app then I would have given it 5 star Buy one get one free is pure and simply upselling, so should be included in Upsell.
Subsequent review downgrade - very few upsells generated. Can't present just one upsell at a time even though multiples are triggered. Mobile presentation & use is really poor (does not even fit on the screen) - mobile is where customers are these days so why not focus on a good mobile upsell? In fact the mobile upsell is worse than not having any upsell - can lose customers in droves

Jelli
Australia
Over 1 year using the app
July 14, 2015

Brilliant app. Very easy to use and well thought out in its design. BOLD are excellent!! Great job guys :-)

Ground Cover Solutions
United Kingdom
16 days using the app
September 27, 2018

Great app, awesome support. Parminder - their support agent was quick to respond to my request and was of huge assistance!

myfirstdroneuk
United Kingdom
16 days using the app
January 16, 2019

Hi Nir and Harpreet were very helpful!! i was very confused on how to get my upsell to work and he really went above and beyone to help me!!

Blushingonme
France
16 days using the app
January 20, 2018

Very reliable, works like a greased machine, lots of options for further sale

Gini Project
Israel
16 days using the app
May 30, 2019

I have recently installed this app and so far, It has helped me cross-sell an item that was often neglected by customers. I am also very much pleased with the strong customer support. The team members, particularly Marty and Jonathan, have been supporting us every step of the way and making sure that incorporating the app into our website goes smoothly. Thanks Bold team!

CATOPIAN
Australia
16 days using the app
BOLD replied June 5, 2019

Thanks for leaving such a great review! I'm glad to hear that everything's going well with the Upsell app, and that Marty and Jonnathan were able to help with the setup of it. If you do have any more questions or concerns in the future, please feel free to reach out to our Support Team - we're always more than happy to help however we can!

October 18, 2020

Another one of Bold apps that is full of bugs and for which we are charged handsomely. On the last upsell I lost $32.36 because the discount was calculated wrong. When I raise the issues, the only answer we get is someone will look into it. Refunding some of the monthly fees we are charged is never an option.

The Rotten Fruit Box
Portugal
About 1 year using the app
BOLD replied October 19, 2020

Thank you so much for your feedback. We are so sorry to hear that you were experiencing issues with your product prices. One of our merchant success specialists have reached out to resolve the issues you were experiencing.

July 31, 2018

Very easy & fast installation ¡¡Good App!!

Soon Glasses
Spain
16 days using the app