Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost sales and average order value through targeted upsell offers. It's known for its user-friendly interface, customization features, and smooth integration with other apps. The app's customer service is also highly praised for its responsiveness and helpfulness. Some merchants have reported the app quickly paying for itself, though a few have encountered issues with updates and theme compatibility. It's particularly useful for BOGO offers, cross-selling, and promoting lesser-known products.

June 13, 2017

It works and gives enough customization.

Jamiewright
United States
9 days using the app
November 22, 2016

Great app. They installed code for us very very quickly. Highly recommended!

U Suck At Golf
United States
9 days using the app
January 8, 2020

Priyanka helped with setting up our initial Upsell's and answered all our questions. Thanks Priyanka

Easy KETO
Canada
9 days using the app
BOLD replied January 8, 2020

Hi there! We're so glad to hear that Priyanka was able to help you out with setting up your first Upsell and get all of your questions answered. Please don't hesitate to reach out again if you need anything else, and we wish you the best of luck with Upselling. :-)

December 10, 2020

Working great! I am using this to sell one-time boxes to people who subscribe to my subscription box. The support desk (Rajni) is very helpful and helped me make code changes to the display of the upsell pop-up.

Sew What Box
United States
6 months using the app
BOLD replied December 15, 2020

Thank you so much for for the review! What a great an interesting way of using Subscriptions and Upsell together. We are so happy to hear that Rajni was able to help you out to achieve the look and feel you were looking for.

March 27, 2019

I use this ap to get more upsells. Bold has set it up for me for free, I love their customer service!

VNMshop
Netherlands
9 days using the app
BOLD replied March 28, 2019

Thanks for the review. We're glad you're already seeing results from the app! Love the variety in your options for people who have different dietary needs!

Edited February 5, 2021

I use this app to do upsell, it work perfectly and there is a costumer service that is on point. Challi helped me so much, she took her time to answer all of my questions. I recommended this app to everybody!

La Vita en Rosa
Canada
9 days using the app
BOLD replied February 5, 2021

Thank you so much for your kind review. We are so happy that Challi was there to answer your questions and help you with the app. Thank you for the recommendation and thank you for choosing Bold. All the best!

August 28, 2019

This app is great for upsell during checkout. After checkout it is more complicated to set up but the technical support is great. Guri and Simran were very helpful in making sure the app worked correctly for me.

Sidekik
United States
6 months using the app
BOLD replied August 30, 2019

Hello there! We're so happy to hear you're enjoying the upsell after checkout feature using Upsell with Bold Cashier. It makes it so easy for customers to add something to their order.

So sorry to hear you found the setup to be complicated, but glad to hear that our support team was able to help get everything set up properly for you! Don't hesitate to reach out if you need any other assistance.

Very cool product, by the way! Looks like a fun challenge. :)

November 21, 2018

Great, clean app that needs a little more refinement. Customer service was great though—thanks Rifat!

Household Inventions
Singapore
6 months using the app
November 22, 2018

I used this app to boost my sales. It really helped me. I dont think there is anything I wish they could do better

CheapSantaclaus
United States
8 days using the app
December 20, 2013

Incredibly fiddly, can easily stop working for absolutely no rhyme nor reason and unfortunately we found this to be a bit of a cheeky way to extort money out of Shopify store owners. This simple app should really be including in the "Product Discount" app. Really this app is useless for most store owners unless you also buy Bold Apps' "Product Discount" app which we think UK Trading Standards would be interested to learn about. We think that's below the belt. Secondly, whilst this app, when working, will do your business a lot of good, when it's not working Bold Apps just don't come up to the mark with support. The company took a holiday on Black Friday, yes Black Friday. All of their apps stopped working. This caused our business no end of emails from clients requesting clarification on offers we advertised but weren't actually offering come checkout. Bold Apps took a couple of days to fix the issue, left little explanation, didn't really apologise or even have the courtesy to answer our emails - we were not the only ones just take a peak at their Facebook page. We therefore couldn't trust them so have uninstalled all of their pay monthly apps and have gone with a service that now offers the same service for....£0.00.

Chuckit Dog Toys UK
United Kingdom
8 months using the app