Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost sales and average order value through targeted upsell offers. It's known for its user-friendly interface, customization features, and smooth integration with other apps. The app's customer service is also highly praised for its responsiveness and helpfulness. Some merchants have reported the app quickly paying for itself, though a few have encountered issues with updates and theme compatibility. It's particularly useful for BOGO offers, cross-selling, and promoting lesser-known products.

October 5, 2017

This is a good service to use to improve Average order value. We definitely made our money back within a week.

My only feedback would be more CSS customization of the popup. It looks a little out of place. Perhaps some color would improve conversion rate.

Made By Mary
United States
7 months using the app
June 25, 2016

Excellent app, does most of what I expected it to do. I'd give it five stars if it were easier to customize the way the popups/upsell offers work. Tech support, once they get started, are truly terrific. Much better than other popup tools, and these guys have actual phone support. It seems no one else does.

Dronesplus
United States
7 months using the app
January 5, 2017

New to the app but the customer service was great. Brendin was very helpful and quick to assist.

A Craftsmans Legacy
United States
10 days using the app
October 28, 2014

This app works well when we do give-away promotions such as "buy a suit and get a free accessory". Also great to give discount to encourage multi-buys.

Bell & Barnett
Australia
7 months using the app
November 24, 2017

Product Upsell is a great way to run a sale on your store. We were in a frenzy trying to put together a black Friday sale and nothing was working. We reached out to the Product Upsell support team and they were incredible. They worked for hours trying to solve our issues and finally were able to come up with a solution that worked for our site! Highly recommend this app, thanks to Shawn personally! :)

Sunbelt Clothing Company
United States
9 days using the app
May 15, 2014

It's very easy to use this app. And it seems as though it is helping to increase our sales. We've only been using it for 2 weeks so looking forward to tracking "upsells" for a longer time frame.
Shelley - owner of www.lovemymat.com

love my mat
Canada
7 months using the app
October 8, 2019

I use it for up sells and cross sells .hasnt generated any additional sales yet, but I’m already selling bundles, so that’s ok. I asked support to make add to cart button green and they did it straight away.

Environmenstrual Co
Australia
9 days using the app
BOLD replied October 9, 2019

Hey there, thanks for sharing your experiences and leaving this review! We're confident that you'll begin seeing sales very soon and we look forward to seeing your success with it. :-)

Glad we could help with the add to cart button colour change! Please let us know if we can assist with anything else.

November 7, 2018

Excellent customer service! Rony and Guri helped get our Product Upsell app set up for an upcoming BOGO promotion. They were quick to answer questions and help walk us through the process. Great job!

Anthrax Store
United States
9 days using the app
April 2, 2020

I have found the app a little tricky to install just the way I want it but thankfully customer support has been phenomenal. Big thanks to Aryan Sharma for the top-notch support. Cheers!

Pure CBD Oil
Ireland
9 days using the app
Edited February 12, 2018

Pretty good at its simple function, but hard to design a beautiful popup window + reporting and dashboard interfaces are AWFUL. It's fairly easy for the service to pay for itself (if you're on the $9.99/mo plan), but is there a way to easily see total revenue generated because of the app (not just MTD)? No. I don't really care how many times something was added to the cart, I care about how many times it was *purchased.*

Synek System
United States
9 months using the app