Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost sales and average order value through targeted upsell offers. It's known for its user-friendly interface, customization features, and smooth integration with other apps. The app's customer service is also highly praised for its responsiveness and helpfulness. Some merchants have reported the app quickly paying for itself, though a few have encountered issues with updates and theme compatibility. It's particularly useful for BOGO offers, cross-selling, and promoting lesser-known products.

July 27, 2019

Love this upsell app! Makes it supereasy to create upsells and also monitor them. By far the best app for this on the market.

P.S Go get your high fives!

Bouncy Blue
United Kingdom
10 days using the app
BOLD replied August 2, 2019

Hi there! Thank you so much for the review. We're glad the app is easy and intuitive to navigate. I'll make sure to hand out those high fives to everyone on the team as well :)

We look forward to working with you again in the future!

October 21, 2021

WORST CUSTOMER SERVICE EVER !!!!!!!! they use some call center who knows nothing about the app and they don't even advise you in any way. it's a pity for such a famous app.

MyHeiQ CH
Switzerland
9 months using the app
March 24, 2020

Very satisfied of the customer service. Quick and kind support. Thank you Naman ! You helped me a lot

MySlim
France
10 days using the app
Edited September 3, 2020

Great App. Awesome Support

This app is really easy to implement on any Shopify Store. It's almost a plug and play type of app. Easy upsell and cross-sell that will help you position products on the frontline while the customer starts the checkout process. Just installed it on our boot store and planning to sell boot care kit and boot jacks as cross-sell. Pretty sure this app will help sell those products or at least a lot of customers will not be able to view them if not buy them. Not to mention Rajni is great, she helped me troubleshoot a minor issue and she knew everything about the app which makes her Support Rockstar. Adding to the support list Laurel and Taylor are just amazing. They are winners and know what they do.

OGB RETAIL SITE
United States
10 days using the app
April 22, 2020

Carter had helped me make sense of things to do with cross sell and upsell ! very polite and informative.

PropertyEssence
United Kingdom
10 days using the app
May 13, 2020

Very good service. Naman helped me very quickly and efficiently! I had problems with css and he fixed it for me

Comforth
Denmark
10 days using the app
June 20, 2018

It is simple, a morning, I said ok let find an app for upsell for my Shopify store... When I saw there is a bold app for that, as I used bold options from 9 months, I took their upsell app..
Installed and configured at 8am, first upsell sales at 11am... Amazing app from an amazing team. Thanks guys

Last year, I had a wonderful experience with bold support these team is amazing, really !! Even during trial period for an app @ $9, was like I fought a dream car @ 200K...

Luxebackyard
United States
10 days using the app
June 22, 2015

Easy to install, easy to use. This saves us a ton of time, as we used to do upsells manually via email. They contacted us to check in and make sure everything was okay. Once we get our full ad spend going, I think it will be very profitable.

Xo Safety
United States
10 days using the app
February 13, 2014

Great app! Does everything advertised and more!

Generation Iron Brands LLC
United States
7 months using the app
November 9, 2018

Product upsell and cross sell is a hige benefit but they don't do it with discounts unless you buy the bold discount for another $15 a month.. Feels like a bait and switch so I will look for an all inclusive before I add the second app... Seems to be the norm for shopify with many other store platforms not so nickle diming... I seem to make it about 2 years before swapping platforms so the tick tock is getting louder....

Outsville, Inc.
United States
9 months using the app