Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost sales and average order value through targeted upsell offers. It's known for its user-friendly interface, customization features, and smooth integration with other apps. The app's customer service is also highly praised for its responsiveness and helpfulness. Some merchants have reported the app quickly paying for itself, though a few have encountered issues with updates and theme compatibility. It's particularly useful for BOGO offers, cross-selling, and promoting lesser-known products.

March 31, 2016

Integrates really well and very easy to set up. would recommend.

Silverstream Premium Streaming Systems
South Africa
3 months using the app
March 21, 2017

The initial code installation is very hard if you don't know any liquid coding so prepare to pay for the installation as well. (Which I don't think should be paid). If I'm paying per month to use the app, the company should install it for Free.

So far what bugs me the most is that the basic level doesn't really provide any reporting so for these reasons I rate this as a two star app.

One star goes to customer services and the other for usability.

We still use the app but most likely will switch if we see some other app with all features included.

Monstersteel
United States
4 months using the app
Edited December 18, 2019

This app was actually recommended to me by another happy customer, so far I am using it to do currency conversions to make it easier for people across the world to shop at my store and it's fantastic!

I am gradually going deeper into the Bold ecosystem and if it's at all like my current experience, then I look forward to a long relationship with Bold.

Look at what they do for me, complete-service.com my store is awesome!

P.S. They have great customer support agents like Kelsey who make your experience even better! She got to me right away, accurately assessed my situation and came up with a solution just as quickly!

If you ever have a problem that requires customer support and you run into her, tell her Kevin says hi!

Kelsey, if you're reading this, thanks. I felt understood and well attended to.

Complete Service
South Africa
4 days using the app
BOLD replied December 19, 2019

Hello Kevin! We're so glad to hear that you were given a recommendation of our app by somebody else, and that you're enjoying it so far! We look forward to seeing what other apps you're interested in trying from us, and helping you achieve your goals with those as well. :-)

Thanks so much for sharing your website so others can see the apps in action! We love how it looks. And we'll be sure to pass along the kind words to Kelsey. :-)

Thank you so much for the kind words; we hope that we can continue helping you in the future should you need it, and we look forward to seeing your continued success!

February 16, 2014

Very solid. Highly recommended, and much needed feature for shopify. Just one thing stopping this from getting five stars. To discount the upsells you need the discount app. With that it's perfect, but it took me a while to figure out. Together with discount app, this app is more than 5 stars, more like 5+. Solid stuff.

Gomma Fashion
Canada
3 months using the app
May 28, 2016

Seems to be doing the job :-) https://vauxandjames.co.uk

Paws And Ponies
United Kingdom
3 months using the app
January 22, 2014

Just like every Bold App (Shappify) app I've ever used, the Upsell app is excellent and I'm not sure how anyone can run an efficient, profitable shop with out it!

Fruit My Cube from Farmer's Market
United States
4 days using the app
September 27, 2017

Support personnel excellent-tried several upsells and they worked at will -showing correct upsells one day and another the other day -maybe i was doing something wrong which i was not able to find out

Brands4all
Cyprus
4 months using the app
May 10, 2014

This app seems to be a really good option for my shop. It allows me to sell more products. Fx a client would by a nutrition plan, but upsell also suggest a workout plan that would fit with this nutrition plan. The result: a better service and more satisfied client. Upsell can do much more. It's awesome.

Fitdo
Denmark
3 months using the app
April 28, 2018

Very well done application. easy to use. The upsell pop up on mobile is perfectly adapted. Bravo!
https://vmx-running.com/

Veemox
France
4 days using the app
Edited June 2, 2020

NOT WORKING :((
Both bundles and Upsell apps are not working and after weeks its still not solved. I feel like ive waisted precious time and money i should i have gained with other apps.
Very unhappy customer

HO KARAN
France
3 months using the app