BOLD Upsell AI Powered Upsells

BOLD Upsell AI Powered Upsells

Reviews (1,576)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective upselling features that boost average order values and sales, often noting immediate profitability. The installation process is user-friendly, and the dashboard makes it easy to track upsell performance. Customer support is frequently commended for being responsive and helpful. The app integrates smoothly with other Bold apps and Shopify, enhancing functionality. While it offers good customization for upsell offers and pop-ups, some merchants wish for more flexibility. Additional features like detailed reporting and mobile compatibility are also valued.

May 29, 2019

Increases conversions. Would like it to look a bit better though (the upsell that pops up when "add to cart")

prettyhands
Norway
3 months using the app
BOLD replied May 30, 2019

Hi there! Thanks for taking the time to leave a review - I know that our Support Specialists would love to do what they can to help out with any styling concerns that you have! If possible, do you think that you could reach out to support@boldcommerce.com? Please just include the troubles that you're seeing with styling along with your store's URL, and our specialists will try their best to make it work a bit better for you! Thanks again!

March 12, 2014

Works perfect, is very easy to use and configure. Is a perfect app to increase your cart.
The support take a while to answer the emails, but is ok.

Suecos® España
Spain
3 months using the app
May 23, 2014

Product Upsell is the perfect app for everybody who wants to increase his revenue easily. It´s very easy and fast to set up and its really doing its job well. We´re using a german shop, but there was no problem at all with the customazion.

FeetUp® - Original Yogastuhl
Germany
3 months using the app
May 7, 2019

Very easy to use. Great layout. Looks great! Hopefully it will help our store sell more products!!!!

Our Eco Revolution
United States
5 days using the app
BOLD replied May 22, 2019

Hi there! Thanks for the awesome review, we're very proud to hear that everything's working well for you! Please remember that if you have any questions or concerns in the future, our support specialists are always happy to help!

December 3, 2017

Very innovative and unique app - still busy figuring it all out but excited to see how it will improve my store

Firetrend
South Africa
5 days using the app
August 14, 2019

the app was working great and the customer service is amazing however this app couldn't handle all my collections.. Will download again once they update their app.

yeehawcowboy
United States
4 months using the app
BOLD replied August 15, 2019

Hi there, thank you for taking the time to leave us a review. We're really sorry to hear that you weren't able to successfully use our app due to its smart collection limitation, and it's a shame that renaming the collections wasn't a viable option! Please don't hesitate to reach out if you have any other questions for us, or would like to give the app another go - we're always available to help!

Edited September 14, 2017

Needs WAY more options and customize, such as being able to choose an entire collection as an upsell and rotate items, instead of having to choose every single product manually, and only getting 3 options. Why am I limited to 27 characters for title? Really dumb!! And I want to enter HTML so I can insert a simple LINEBREAK But I cannot. Looks elementary.

Also, Pricing is expensive, why do I need to pay monthly for a 1-off script? $720 per year. Plus if I want to really use this, gotta buy the $15/month 'discount app' on top of this.

Dapprlifestyle
United States
4 months using the app
March 31, 2016

Integrates really well and very easy to set up. would recommend.

Silverstream Premium Streaming Systems
South Africa
3 months using the app
March 21, 2017

The initial code installation is very hard if you don't know any liquid coding so prepare to pay for the installation as well. (Which I don't think should be paid). If I'm paying per month to use the app, the company should install it for Free.

So far what bugs me the most is that the basic level doesn't really provide any reporting so for these reasons I rate this as a two star app.

One star goes to customer services and the other for usability.

We still use the app but most likely will switch if we see some other app with all features included.

Monstersteel
United States
4 months using the app
Edited December 18, 2019

This app was actually recommended to me by another happy customer, so far I am using it to do currency conversions to make it easier for people across the world to shop at my store and it's fantastic!

I am gradually going deeper into the Bold ecosystem and if it's at all like my current experience, then I look forward to a long relationship with Bold.

Look at what they do for me, complete-service.com my store is awesome!

P.S. They have great customer support agents like Kelsey who make your experience even better! She got to me right away, accurately assessed my situation and came up with a solution just as quickly!

If you ever have a problem that requires customer support and you run into her, tell her Kevin says hi!

Kelsey, if you're reading this, thanks. I felt understood and well attended to.

Complete Service
South Africa
4 days using the app
BOLD replied December 19, 2019

Hello Kevin! We're so glad to hear that you were given a recommendation of our app by somebody else, and that you're enjoying it so far! We look forward to seeing what other apps you're interested in trying from us, and helping you achieve your goals with those as well. :-)

Thanks so much for sharing your website so others can see the apps in action! We love how it looks. And we'll be sure to pass along the kind words to Kelsey. :-)

Thank you so much for the kind words; we hope that we can continue helping you in the future should you need it, and we look forward to seeing your continued success!