Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost sales significantly, with some noting a 30% increase in accessory product sales. Its simplicity, ease of use, and seamless integration with other apps are highly valued. The app effectively promotes additional products, increasing average order value, and is praised for its non-intrusive nature and excellent customer service. Some merchants have reported compatibility issues with certain themes and a slight impact on site speed. The pricing is seen as reasonable given the facilitated sales increase.

June 16, 2014

This app looks like it will work great. it does take some time to set up if you have a lot of products and cross selling but the potential is there if you take the time. Waiting to see the true potential of this app. Overall I would recommend this app

roughneckclothingcompany
United States
4 months using the app
September 4, 2013

Works as intended. We're still testing if this is working out for us, so not sure if we'll end up using this app.

Seems odd that you pay per upsell view and not per conversion.

CoverMe
Denmark
5 months using the app
January 5, 2019

Best customer support ever. Especially thanks to Rifat He fixed my problem in 5 seconds and also recommended me some things.

Limited Airpods
United States
5 days using the app
May 29, 2019

Increases conversions. Would like it to look a bit better though (the upsell that pops up when "add to cart")

prettyhands
Norway
3 months using the app
BOLD replied May 30, 2019

Hi there! Thanks for taking the time to leave a review - I know that our Support Specialists would love to do what they can to help out with any styling concerns that you have! If possible, do you think that you could reach out to support@boldcommerce.com? Please just include the troubles that you're seeing with styling along with your store's URL, and our specialists will try their best to make it work a bit better for you! Thanks again!

March 12, 2014

Works perfect, is very easy to use and configure. Is a perfect app to increase your cart.
The support take a while to answer the emails, but is ok.

Suecos® España
Spain
3 months using the app
May 23, 2014

Product Upsell is the perfect app for everybody who wants to increase his revenue easily. It´s very easy and fast to set up and its really doing its job well. We´re using a german shop, but there was no problem at all with the customazion.

FeetUp® - Original Yogastuhl
Germany
3 months using the app
May 7, 2019

Very easy to use. Great layout. Looks great! Hopefully it will help our store sell more products!!!!

Our Eco Revolution
United States
5 days using the app
BOLD replied May 22, 2019

Hi there! Thanks for the awesome review, we're very proud to hear that everything's working well for you! Please remember that if you have any questions or concerns in the future, our support specialists are always happy to help!

December 3, 2017

Very innovative and unique app - still busy figuring it all out but excited to see how it will improve my store

Firetrend
South Africa
5 days using the app
August 14, 2019

the app was working great and the customer service is amazing however this app couldn't handle all my collections.. Will download again once they update their app.

yeehawcowboy
United States
4 months using the app
BOLD replied August 15, 2019

Hi there, thank you for taking the time to leave us a review. We're really sorry to hear that you weren't able to successfully use our app due to its smart collection limitation, and it's a shame that renaming the collections wasn't a viable option! Please don't hesitate to reach out if you have any other questions for us, or would like to give the app another go - we're always available to help!

Edited September 14, 2017

Needs WAY more options and customize, such as being able to choose an entire collection as an upsell and rotate items, instead of having to choose every single product manually, and only getting 3 options. Why am I limited to 27 characters for title? Really dumb!! And I want to enter HTML so I can insert a simple LINEBREAK But I cannot. Looks elementary.

Also, Pricing is expensive, why do I need to pay monthly for a 1-off script? $720 per year. Plus if I want to really use this, gotta buy the $15/month 'discount app' on top of this.

Dapprlifestyle
United States
4 months using the app