Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost sales and average order value through targeted upsell offers. It's known for its user-friendly interface, customization features, and smooth integration with other apps. The app's customer service is also highly praised for its responsiveness and helpfulness. Some merchants have reported the app quickly paying for itself, though a few have encountered issues with updates and theme compatibility. It's particularly useful for BOGO offers, cross-selling, and promoting lesser-known products.

May 12, 2015

Still need a bit of help! However, what you are offering to jump start my business will be amazing once I get everything into place

Angels-bling-and-things.myshopify.com
United States
About 2 months using the app
Edited August 10, 2020

Please don't get involved with Bold. I have no choice because I have a custom business that I started over 7 years ago and Product Options was the only customizer available at the time. They have yet to get this Upsell/Discount to work, and every time I make contact with them it's a different answer. I have no idea right now what's going on with my site. And it's not likely I'm going to get an answer. Avoid them. UPDATE - after hours with support, they were unable to get the apps to work for even the simplest of discounts with customization. AVOID THEM.

Zelda's Song
United States
About 2 months using the app
April 21, 2020

Just started installing it and so far it’s working great. I wanted to do some custom changes to the add to cart button and Aryan seamlessly helped me with it. Hope this app leads to sales! Conversions is what I’m going for.

PROLUOS
United States
2 days using the app
April 21, 2015

Great custmer service! Responded immediately to any questions I had.

casify
Germany
About 1 month using the app
August 13, 2018

Froze checkout on my store for a whole day until I noticed, maybe lost $1,000 in sales. Deactivated the app and a few days later I noticed my check out not working again, finally deleted and check out now working again. Tech support is useless. Install at your own risk.

Playing Card Decks
United States
About 2 months using the app
November 3, 2016

I love this app. It really helps stimulate the customers mind by adding the additional item. I love the variable settings you can do. Super easy to set up and install.

Patiopetlife.com

Patio Pet Life
United States
2 days using the app
January 23, 2015

Works well & easy to set up - 5 stars on that front. Yes indeed, it does pay for itself. However, a selection of fonts in the upsell pop-up would provide a better continuity of brand image & prevent a less "salesy" approach than the generic format. It is the sole reason I have chosen other competing apps in the past vs a BoldApps product & will likely not continue with this app. Function & style is essential.

The Leotard Boutique
United States
About 2 months using the app
September 25, 2019

I like the service given to me by the tech for the app. Parminder was helpful and considerate. And he solves my problem by asking me additional info to solve the case.

Serve Merchandise
United States
About 1 month using the app
BOLD replied September 25, 2019

Hey there, thank you so much for leaving us a review! We're glad to hear that Parminder was able to get you sorted out with all of your questions and any problems you had. That's what we aim to do!

Please let us know if you have any other questions or comments; we'd be more than happy to assist again.

October 31, 2017

poor support! charge the service and do not comply. they charged me 3 invoices on the card and sent only 500 upsell messages. I recommend giving up the app.
I regretted

Global Komers
Brazil
About 1 month using the app
March 31, 2018

Looks easy, haven't tried yet.

Yogaarizona
United States
About 1 month using the app