Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost sales and average order value through targeted upsell offers. It's known for its user-friendly interface, customization features, and smooth integration with other apps. The app's customer service is also highly praised for its responsiveness and helpfulness. Some merchants have reported the app quickly paying for itself, though a few have encountered issues with updates and theme compatibility. It's particularly useful for BOGO offers, cross-selling, and promoting lesser-known products.

November 11, 2019

nice, but needs cash to work, so no 5 stars . filling empty space so review is accepted otherwise they don't let me submit review

Dogyard
Portugal
30 days using the app
December 15, 2020

The app lacks BASIC customization like changing background colors and text, for that though, they have a development team... that will YES charge you... apart from the milking every month you will get from them

Bolpromex
Mexico
About 1 month using the app
BOLD replied December 22, 2020

Thank you for your honest feedback - we are sorry to hear about the technical issues you are experiencing with the CSS customization that is available in app. We would like a second chance to get you set up for success! We have confirmed that one of our experts has reached out via your ticket email, please keep an eye out and we are standing by to help!

June 20, 2015

Pretty good upsell app. Only slight issue I have with it is that it is not able to remove the original product that was added to cart once the customer has chosen the upsell product. This would really help for my store. Otherwise good app.

Silicagelly
Malaysia
29 days using the app
January 28, 2016

This app is quite nice as it targets the customer when they are ready to check out and prompts. Another positive is that you can customise the products offered and what product exactly the trigger is.
Nice!

Beach Life Australia
Australia
28 days using the app
October 31, 2018

So far customer service has been fantastic, especially Samuel, he's been very eager to help me with any help I need. Samuel even organised someone to design the app to suit my store theme. It's still early days, but I believe this app should see my cross sells increase. Very impressed!

The Black Seed Company
Australia
1 day using the app
Edited January 24, 2019

I bought this app and it didn't work. I contacted support and they said they would fix my installation, but it never worked even after waiting 24 hours. I ended up losing 2 days of upsells during a promotion for valentine's day and waiting for them to make it work. Ended up uninstalling on day 3 and buying another app.

thatcoolcard
Canada
About 1 month using the app
May 20, 2021

I use this app to help me make contact to people have theme to become my customers. And continue to buy beautiful games and Controllers.

Electro Deals Store
United States
1 day using the app
BOLD replied May 25, 2021

Appreciate you choosing Bold. Thank you for the kind words.

February 20, 2014

Love Product Upsell. Keep up the good work

FenderSplendor Paint Meters
United States
25 days using the app
July 18, 2016

$500 in new revenue in a week, upselling is always a good idea and this app rock.

The Creative Item
United States
25 days using the app
March 4, 2019

When it works it's great. When it's buggy it's terrible and the support team seems to be pretty disorganized and seems to make things worse rather than fixing issues. Quite a shame for a paid plugin..

All Bamboo Store
United Kingdom
About 1 month using the app