BOLD Upsell AI Powered Upsells

BOLD Upsell AI Powered Upsells

Reviews (1,576)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective upselling features that boost average order values and sales, often noting immediate profitability. The installation process is user-friendly, and the dashboard makes it easy to track upsell performance. Customer support is frequently commended for being responsive and helpful. The app integrates smoothly with other Bold apps and Shopify, enhancing functionality. While it offers good customization for upsell offers and pop-ups, some merchants wish for more flexibility. Additional features like detailed reporting and mobile compatibility are also valued.

June 16, 2019

It's a scam. Firs time I leave a review on a Shopify app.
Only appear 1 time on 5.
First plan is 10$/month for 200 views which is absolutely ridiculous.
Don't recommend at all.

Snoofield
France
22 days using the app
April 10, 2018

An absolute nightmare. If you go ahead be aware you are waiting over a week to get things up and running. No compatibility with other apps.

My Summer Bod
Australia
20 days using the app
April 26, 2020

1. It's so difficult to use. You can't see what your cross-sell & upsell flow is cearly. Carthook does a much better job but it's too expensive.
2. It breaks down multiple functions to multiple apps and charge you much more. Want a discount function for your upsell? Buy a Discount app separately:-)

ABERLITE
United States
23 days using the app
June 29, 2018

Wouldn't recommend this at all. In theory it sounds good, but for example, i wanted to up sell so if a customer buys more than 1 item they receive a discount. It doesn't work for that. I also set up cross selling on most products on my website. I wasn't able to test it out because every browser i've already used in the past, it wouldn't show. So i finally installed firefox, just so i could test it out, and was disappointed to find that none were working correctly, they were just picking random products, not the ones i had selected. Furthermore, if any of your customers have visited your website prior to you installing this app, then it won't appear for them when they select a product- unless they use a browser they haven't used before. I'm also struggling to get support from the app regarding this.

Ltlppl1
Australia
18 days using the app
February 20, 2014

Product Upsell has really lightened our workload by recording all the bonus products we include with orders, and the customers love being able to see that their bonus is shown on the order receipt. Thanks!

Don Tolman International
Australia
15 days using the app
August 31, 2017

Set everything up and it was working fine, then after a few abandoned checkouts I find the upsell box isn't displaying the upsells I set up, just random items from the store.

Ondmd
United Kingdom
21 days using the app
February 14, 2018

Doesn't meet my needs at this point. I may go back to it in the future.

Arts Stores
United States
20 days using the app
Edited October 29, 2018

I am excited to use the upsell app and Rony J was so helpful in getting it going and fine tuning the appearance. can't wait to see the results. I think the potential is very exciting and so easy to use

Fairy Finery
United States
14 days using the app
November 25, 2020

The app is really great- the only problem is I can't add the same product as a trigger before checkout. So if you want more of the same product it only let's you add it as a trigger when adding to cart-- but then doesn't allow you to discount it. Customer service is great and Kelsey was very helpful and even stayed 15 minutes later past their closing to help me. I'm going to keep trying because the team is really helpful.

Voice of Hair
United States
14 days using the app
July 11, 2018

30 trial days for such an offer is really nice.
Chat support is great
4/5 because you need to connect with a third-party application (for Thank you cross-sel feature) that wasn't expected.
I recommend of course :)

Bohemianjewel
Canada
14 days using the app