Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost sales and average order value through targeted upsell offers. It's known for its user-friendly interface, customization features, and smooth integration with other apps. The app's customer service is also highly praised for its responsiveness and helpfulness. Some merchants have reported the app quickly paying for itself, though a few have encountered issues with updates and theme compatibility. It's particularly useful for BOGO offers, cross-selling, and promoting lesser-known products.

December 12, 2017

Such an awesome app! We've been using Bold's Product Upsell and Product Discount apps, and love them. They are super easy to use and set up, and have increased sales for our shop. And on top of that, Bold's customer services has been top notch!

Brilliant Business Moms
United States
Over 5 years using the app
March 3, 2014

Great app, super fast support, this app is a total "no brainer" - it let's you do what the big boys do minus the hefty price tag. Love it. Keep up the good work guys. :)

CareforAir UK
United Kingdom
Over 5 years using the app
November 22, 2013

Awesome App - Easy & Intuitive to use.

Add's real value to our Ecommerce Store - Appreciated by Customers who are offered relevant complimentary products.

Target Dry
United Kingdom
Over 5 years using the app
January 10, 2017

Great app. Easy-to read metrics and reporting.

Jadeyoga
United States
About 5 years using the app
November 25, 2019

This has been a solid app to perform our basic upsell functionality on our site. The customer service has been very responsive and helpful as well.

Blue Coolers
United States
About 5 years using the app
BOLD replied November 25, 2019

Hi there; we're glad that Bold Upsell has been meeting your business' needs so far! We appreciate the review, thank you for taking the time to write it.

Please reach out if we can assist with anything else! We love your backstory, and your great Cut Test video! :-)

December 5, 2017

Works as expected - helpful customer service when questions came up. Happy with this.

Capeclasp Demo
United States
About 5 years using the app
April 10, 2014

Great app, and also great customer service! They solved my problem in 24 hours, thank you!

Iguana Sell
Spain
About 5 years using the app
October 30, 2017

This app paid for itself in the first 2 days of installation. Plus Bold is by far the best at customer support. When I changed themes, they changed the code to make it work. And that was on a Saturday! Bold for life!

www.zzzbears.com

Zzz Bears
United States
About 5 years using the app
February 23, 2018

Great app. We tried a lot of different upsell app before coming to this one and it really was the best choice to do. It held the traffic during black friday and it's easy to use. Their support is also very efficient, especially Kirtana, Dan and Danni who have been really helpfull to us lately. 5 stars app for sure.

Bayard Jeunesse
Canada
Almost 5 years using the app
Edited January 8, 2019

Best customer service on Shopify! Had a minor issue and Cody was able to quickly respond and help me get things working! Parminder chimed in with an assist and like Jordan and Pippen of yesteryear success was mine!

Update! Best Customer Service Gets Better!

Had a tougher issue this time. Customers with quick clicking fingers were getting my BOGOs without a full price purchase. Reached out to BOLD and Guri and Navjot fixed the issue for me the same day. Truly outstanding customer service and great apps that really, really work!

LEANSHOPPE
United States
Almost 5 years using the app