Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost sales and average order value through targeted upsell offers. It's known for its user-friendly interface, customization features, and smooth integration with other apps. The app's customer service is also highly praised for its responsiveness and helpfulness. Some merchants have reported the app quickly paying for itself, though a few have encountered issues with updates and theme compatibility. It's particularly useful for BOGO offers, cross-selling, and promoting lesser-known products.

November 25, 2019

This has been a solid app to perform our basic upsell functionality on our site. The customer service has been very responsive and helpful as well.

Blue Coolers
United States
About 5 years using the app
BOLD replied November 25, 2019

Hi there; we're glad that Bold Upsell has been meeting your business' needs so far! We appreciate the review, thank you for taking the time to write it.

Please reach out if we can assist with anything else! We love your backstory, and your great Cut Test video! :-)

December 5, 2017

Works as expected - helpful customer service when questions came up. Happy with this.

Capeclasp Demo
United States
About 5 years using the app
April 10, 2014

Great app, and also great customer service! They solved my problem in 24 hours, thank you!

Iguana Sell
Spain
About 5 years using the app
October 30, 2017

This app paid for itself in the first 2 days of installation. Plus Bold is by far the best at customer support. When I changed themes, they changed the code to make it work. And that was on a Saturday! Bold for life!

www.zzzbears.com

Zzz Bears
United States
About 5 years using the app
February 23, 2018

Great app. We tried a lot of different upsell app before coming to this one and it really was the best choice to do. It held the traffic during black friday and it's easy to use. Their support is also very efficient, especially Kirtana, Dan and Danni who have been really helpfull to us lately. 5 stars app for sure.

Bayard Jeunesse
Canada
Almost 5 years using the app
Edited January 8, 2019

Best customer service on Shopify! Had a minor issue and Cody was able to quickly respond and help me get things working! Parminder chimed in with an assist and like Jordan and Pippen of yesteryear success was mine!

Update! Best Customer Service Gets Better!

Had a tougher issue this time. Customers with quick clicking fingers were getting my BOGOs without a full price purchase. Reached out to BOLD and Guri and Navjot fixed the issue for me the same day. Truly outstanding customer service and great apps that really, really work!

LEANSHOPPE
United States
Almost 5 years using the app
October 4, 2013

One of the best apps we've seen to increase our average order value on Halloween costume sets.

Jackie Moon Costumes
United States
Almost 5 years using the app
December 8, 2015

Excellent. Gave us a 35% lift this holiday season. Easy to use and worth every penny.

David Schliep
Horizon Battery

Horizonbattery Mobi
United States
Almost 5 years using the app
October 19, 2013

What an awesome app! The app is super easy to customize and is going to generate so many more sales for us. 5 out of 5 from the team at Ultimate!

Ultimate Surf & Skate
New Zealand
Almost 5 years using the app
October 3, 2013

Grrreat plugin that allows us to sell costume accessories along with our baseball jerseys. Highly recommended for any ecommerce store.

Kenny Powers Jerseys
United States
Almost 5 years using the app