BOLD Upsell AI Powered Upsells
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,575)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its effective upselling features that boost average order values and sales, often noting immediate profitability. The installation process is user-friendly, and the dashboard makes it easy to track upsell performance. Customer support is frequently commended for being responsive and helpful. The app integrates smoothly with other Bold apps and Shopify, enhancing functionality. While it offers good customization for upsell offers and pop-ups, some merchants wish for more flexibility. Additional features like detailed reporting and mobile compatibility are also valued.
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This is a great app for us because it allows us to extend the reach of our magazine and other products by offering them at various stages of the buying process i.e. add to cart, checkout, etc... The conditions that you can set give you almost anything you need to get the upsell offer just right. All in all a solid app, if you run a higher volume storefront you'll definitely want the top tier plan.
Amazing app, customer service got great help from priyanka !
give it a try its great and i definitely recommend it
An excellent app
Kind and helpful support
Especially CHALLI
She is really cooperative and her all thanks
Thank you so much for the review. We are so happy to hear that Challi has provided great support! Wishing you all the best with your Upsell offers.
I had a minor issue and reached out to Bold support on Dec 24th. My issue was correctedDec 26th. Excellent service
Hello there! We appreciate your patience with us during the holidays causing limited support; we're glad to hear that things were able to be sorted out within a couple of days! Thank you so much for the review, and please let us know if we can help with anything else.
This app is Gold! I've gotten customer service for some small issues and they were handled by Charles & Zach quickly and professionally! I highly recommend. It's definitely worth it.
Love the idea, and the price seems right.... i just installed it yesterday and have had zero conversions so far, but it looks like it was only viewed twice... anyway, thats 0 for 2 so far, I'll update the review after I get some more data. My fingers are crossed.
Helping me to dramatically increase profit margins. Increased cart value boy over 30%. Great app, great cust svc,,,,
If you're looking for a way to add multiple items or a collection to a product by using a single ADD TO CART button, this is the App for that.
There's nothing like this App, you can use it to Upsell products or use it as a kit to create a package of products for your customer.
And customer support is strong with Bold Apps!
I signed up for the trial and was impressed with the customer service as Scott was available right away by chat and super helpful. I got the whole app setup in about 5 minutes.
Hey there, we're so glad you enjoyed using Upsell during the trial period! Our live chat team is full of rockstars and we're glad you were able to work with Scott to get the app set up and working on your store.
We look forward to hearing about your success with Upsell! Please let us know if we can help with anything else, as well. :-)
We've never had upsell for our customers so from the very beginning of trying Bold Upsell helped us to increase AOV, sell more units, move certain items specially etc.
Pop-up was not user friendly especially for MObile but our Devs optimized it per our design and needs. It's working perfectly.
There are still issues like Upsell doesn't recognize that item doesn't have enough stock to fulfill customers needs and they're getting error later at checkout. Our customers were able to add 10 qty from upsell but item didn't have stock and customer got error message at checkout forcing customer to make more extra steps instead of checkout.
So we've went and restrict to allow 3 qty max per each upsell product.
But other than above issues, it's working perfectly as expected for such kind of apps.
We cannot count exact increase in business according to just this app as we've done many things to increase conversion as well as design and speed optimization. But overall we're seeing ave. 75% increase month over month comparing with 2018.
95% usually really informative and helpful, really resolves issues. Just sometimes there is a confusion when another person jumps into the conversation helping cleaning tickets instead of original person. Those jump in people can give wrong reply or cannot really resolve original issue as they looks like simply didn't go through whole correspondence in order to address the issue properly.
We have to explain the issue from the beginning that is annoying. It's ok for jumping in new people just they need to spend more time before contacting clients back instead of passing this to us. We're expecting to receive resolved issue.
However it happens rare. Overall support is really helpful.
Hi there! Thanks so much for the review and feedback. We appreciate these types of responses from our merchants, as we're always working to improve our support process and provide better service to our clients. I'll be sure to pass this on to our team manager.
We're glad to see that you're seeing such an increase in order value and hope to work with you again soon!