Reviews (301)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective product customization features, which improve customer satisfaction and business efficiency. It is noted for its user-friendly interface that allows for extensive personalization options, including text and image customization. The app also supports dynamic pricing and volume discounts, ideal for bulk orders. Exceptional customer support is frequently highlighted, with quick and knowledgeable help available via live chat and personalized video tutorials. Additionally, the app is recognized for its fast loading times and the technical team's responsiveness to custom requests, often without additional charges.

January 5, 2023

hands down one of the best apps for my print shop. i love how customer service is efficient i definitely recommend

Moorink
United States
7 months using the app
ParseLab, LLC replied January 9, 2023

Thank you for your feedback and for recommending InkyBay - Product Personalizer app.
We appreciate you considering InkyBay for your print shop. Thank you for praising the efficiency of our support team. We have a dedicated 24/7 support team to serve your needs.
Thank you again and wishing you a prosperous business ahead.

March 2, 2021

Super powerful tool. You need some time to set up everything, but the support is super friendly, helpful and quick in reply!

MakeYourCap
Germany
7 months using the app
July 10, 2020

EXCELLENT CUSTOMER SERVICE!! the app works very good and it really helps to grow our business! Customer service Staff has been really helpful!. If you want to sell custom products this is the app!

factory1direct
United States
7 months using the app
ParseLab, LLC replied July 11, 2020

Thank you for taking the time to write such nice feedback. We are beyond happy to know you liked our customer support so much. It’s a great pleasure for us to know that Inkybay helps to grow your product customization business. Our support team’s only target is to help our merchants solve their requirements ASAP and run their business hassle-free. Thank you once again for the recommendation and the Five Star rating. We are here to help you anytime if any further assistance is required.

May 19, 2023

Jeff has been so helpful!!!! He has gone above and beyond to help me with my website. If out Jeff, I would be so lost.

Vinyl Craft Studio
United States
7 months using the app
ParseLab, LLC replied May 22, 2023

Thank you for your review regarding InkyBay - Product Personalizer. We appreciate your kind words and acknowledgment of Jeff's efforts. We're delighted that you have had a great overall experience with our app. Providing business-centric customer support is our motto, and we are happy to meet your expectations.
Thank you for choosing our app. If you have any further questions or need any additional help, please don't hesitate to reach out. We're here to ensure your continued success with your website 24/7.

June 8, 2023

Excellent customer service. They are always willing to assist and get any errors fixed quickly! The app has been very helpful to our business. Thanks again!

MJ Supply
United States
7 months using the app
ParseLab, LLC replied June 11, 2023

Thank you for your kind words and positive review of our app, Inkybay - Product Personalizer! We're thrilled to hear you've experienced excellent customer service from our team. We take pride in our willingness to assist and resolve any errors quickly. We're delighted that Inkybay has been helpful to your business. Your satisfaction means a lot to us. Thank you once again! We're here to help 24/7

January 2, 2023

Works great for what we do! The live support is top notch. Any issues we face, they resolve within minutes. Cant speak more highly of them! Definitely recommend this app.

Shirts + Merch
United States
7 months using the app
ParseLab, LLC replied January 7, 2023

Thank you for recommending Inkybay - Product Personalizer app.
Delighted to know that the app works great for what you do. Thank you for appreciating our tech-support team. Glad to hear that our team could resolve your issues in minutes. Reach out to our dedicated 24/7 support team who promptly respond to resolve any of our client's issues.
And thank you again for your feedback, wishing you a prosperous business ahead.

March 15, 2023

One of the best t-shirt, and any fabric design app where customer service is very good. Highly Recommended. I am glad to add this app in my Shopify Store.

Tisheart
United States
7 months using the app
ParseLab, LLC replied March 15, 2023

Thank you for your wonderful feedback regarding InkyBay - Product Personalizer.
We appreciate you sharing your experience regarding the app and considering it the best t-shirt and fabric design app. Pleased to have your kind words regarding our 24/7 tech support team. For any of your adjustments, reach out to our team. Your feedback inspires us a lot.
Thanks again and wishing you a successful business ahead.

March 27, 2023

Great response and very helpful team. They responded quickly and I was able to update my customizer to my needs. Thanks

nolimitcustomapparel
United States
7 months using the app
ParseLab, LLC replied March 28, 2023

Thank you for sharing your positive feedback regarding the InkyBay - Product Customizer, and it’s really a pleasure to us that you find our team helpful. We are also delighted to know that the team helped you to update your customizer according to your business needs.
Our goal is to make products as customizable and user-friendly as possible, and we are glad that you were able to customize them to your liking. Thank you for choosing our product. Please don't hesitate to contact us again if you have any further questions or concerns, we are here to help 24/7.

May 1, 2021

Great app features and really strong customer service help. We enjoy our custom product selection for our customers, all built on the Inkybay Customizer. Works great on mobile, tablet and desktop with multiple themes to choose from.

R & R INC.
United States
7 months using the app
ParseLab, LLC replied May 1, 2021

Thank you so much for your wonderful review. We are glad to have you as our valued merchants. We hope your customers will enjoy personalizing their own products by using Inkybay. We are looking to see your business thrive.

October 10, 2023

Greate experience with Inkybay

SewTek Designs
United States
6 months using the app
ParseLab, LLC replied October 14, 2023

Thank you for your valuable feedback! It's great to hear that you've had a positive experience with Inkybay!
If you ever have more feedback, questions, or suggestions, please don't hesitate to reach out. We're here 24/7 to assist you in any way we can.
Thank you for being a valued merchant of Inkybay!