Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its extensive personalization features, including product variations, custom images, and dynamic pricing. It's praised for its ease of use, quick loading, and seamless integration. It's particularly beneficial for businesses offering custom products or print services. The customer service is commended for its quick response and helpfulness. Unique features like the sharing system and complex pricing structures handling are also appreciated. Merchants report improved efficiency and enhanced product customization.

January 17, 2023

This is definitely the best app for product customizing and printing solutions. This is the only app that really allows you to change the settings and editor so that it works exactly as you want and it suits your product/customers. We found some small things that we can't change ourself, customer service trough the live chat was really helpfull and the made the changes for us within minutes. Thank you!!

veelliefs
Netherlands
15 days using the app
EFOLI, LLC replied January 18, 2023

Thanks for your great review regarding InkyBay - product customizer.
We appreciate you taking the time to share your experiences and considering InkyBay the best app for product customizing and printing solutions. Also pleased to hear that you found InkyBay the only app that really allows changing the settings and editor and works exactly as you want. Glad to know that our tech support team through the live chat recognized your small issue and solved it within minutes. We have a dedicated 24/7 tech support team. Reach out to our team for any of your further adjustments.
Thank you again and wishing you a successful business ahead.

February 22, 2022

I ran into a small glitch and contacted support they were very helpful in fixing the problem. My customers are enjoing making thier own shirts.

L & M custom graphics
United States
14 days using the app
April 25, 2018

Great support team who is always there to help! Anything from basic questions to tweaking features in the app.

The UX is not as intuitive as you'd like it. Still works well but definitely room for improvement.

I just started using the app but I have high hopes and recommend it.

Socksfightingcancer
United States
12 months using the app
November 16, 2020

We tested a lot of customization Apps but none is as user-friendly and complete as Inkybay. It's just a matter of minutes to get accustomed to the basic commands but there's a plentiful of fine-tuning functionalities to make your customization panel your very own. The assistance is incredibly fast and kind - we had a lot of questions due to our inexperience and we always had real-time answers. Great job!

Logotec Italia
Italy
13 days using the app
EFOLI, LLC replied November 16, 2020

Thank you for such a wonderful review. Glad to know that you found the Inkybay product customization app is user-friendly and complete over other apps on the market. Happy to provide you the support you need in realtime.
Wish you all the best with your business.

April 25, 2018

What a great app. I've been looking for something like this for over a year. I have tried virtually all others then came across this. It's the perfect app for what I need and easy to navigate.
I jumped on it yesterday and began setting up products, I came across a couple of little issues and contacted Support. The issues were sorted within seconds by Rashed. He was a tremendous help and talked me through how to solve the issues aswell as lending a hand.
I highly recommend this app and many thanks to Rashed. 5 Stars from me.

Gasfm
United Kingdom
9 days using the app
August 14, 2020

So far it looks like a great app. You can customize many aspects of the app and support is fast and helpful.

Designer Supplied
United States
9 days using the app
Edited January 14, 2018

I am new to Product Customizer but I am very please with it. And I can't sing enough praise for their customer support!
I don't recall ever giving a five star review for any product with anyone in the past. Unfortanely today most company's idea of customer support is lip service and an outdated, time wasting online FAQs or forums.
Not Inky Bay. Whenever I need help they are there for me.
I am still learning their product and have a lot more to learn but if their product is anything like Rashed of customer support, I will be a customer for a very long time.

Tivoli Promotions Llc
United States
8 days using the app
July 3, 2020

Great app. Very customizable. Excellent customer service from Rashed. They are very responsive to all of the questions that I've had.

Keepers Collective
United States
8 days using the app
December 8, 2022

Amazing app, before finding Inkybay, there is no personalizer app can satisfy all my requirement. It is really worth to buy, almost 24/7 CS. Rapid response, almost can fix everthing.

Mellow Life
Hong Kong SAR
6 days using the app
EFOLI, LLC replied December 12, 2022

Thank you for recommending InkyBay.
Pleased to know that after trying many other Product Personalizer apps you found InkyBay to satisfy all of your requirements. Thank you for appreciating our 24/7 technical support team for their rapid responses. Glad to hear that you believe our team can fix everything. Reach out to our support team for any of your further adjustments.
Thanks again and wish you steady business growth.

September 6, 2022

Super App.
Steve war sehr hilfreich.Alles hat sehr gut funktioniert
danke an Steve
Libe Grüße
Kenan.

Naturadreams
Germany
5 days using the app