Reviews (301)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its effective product customization features, which improve customer satisfaction and business efficiency. It is noted for its user-friendly interface that allows for extensive personalization options, including text and image customization. The app also supports dynamic pricing and volume discounts, ideal for bulk orders. Exceptional customer support is frequently highlighted, with quick and knowledgeable help available via live chat and personalized video tutorials. Additionally, the app is recognized for its fast loading times and the technical team's responsiveness to custom requests, often without additional charges.
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This app is incredible and they have the best customer support ever! Taylor fixed all my request perfectly and did an amazing job! Would Highly recommend !
In general the support is fantastic. Help of how to start and personlize to my special needs is great. App is working very good. There is just one key issue unfortunately that the Inky designer can not run in different languages in parallel. So either in english or german. This should be solved - because I'm sure being not the only one who needs that...
We really appreciate you taking the time to review InkyBay - Product Personalizer.
Delighted to know that the app successfully lets you personalize to your special needs. And thank you for appreciating our support team.
We acknowledged your language issue. We are actively working on it and hope to resolve it promptly. Very soon InkyBay will be able to run in multiple languages in parallel.
Thank you again for your constructive feedback. Your feedback helps us improve.
I have tried other custom apps and they were never truly what weI needed. I was waiting for an app that suited our needs to come along. We needed a few tweaks. Works great and customer service is awesome and fast!!
To be honest, I did not expect it will be that amazing. App is amazing, and it is easy to install and use but I had some questions to use it properly. I had arranged a video call and the team helped me to solve all my questions. Help were amazing. Thank you Inkybay
Great customer service. The dynamic pricing function is awesome, the price changes automatically according to the size of the graphics
Thank you for your wonderful feedback. It’s a matter of joy for us knowing you liked our customer service. We try our best to help our merchants whenever they require assistance. We are also glad to know that you found the live dynamic pricing generation feature in favor of your business.
We wish you all the best with your business.
A bit confusing getting started But their tech suppport is amazing - Alvin was amazing very communative as well! Thanks bunches!
Thank you for your feedback about your experience getting started with Inkybay - Product Personalizer. We apologize for any confusion you may have encountered, but we're thrilled to hear that our tech support, especially Alvin, was amazing and provided excellent communication throughout the process.
Our team is dedicated to assisting our users every step of the way, and we're glad that Alvin was able to help you effectively. We greatly appreciate your kind words about our tech support.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to support you and ensure your continued success with our app.
Thank you for choosing Inkybay - Product Personalizer, and we appreciate your feedback.
It's a little bit complex but really powerful! and the customer service is fast and great!!! online chat at anytime and solve my problem fast. yet it offers 45 days free trial for adavance plan which gives you enough time to setup your products
Thank you for taking the time to provide us your feedback. We are truly glad to know you found Inkybay is powerful and our live chat support helps to solve your problems fast. It's great to know that you found our extended 45 days free trial (during COVID-19) helps to setup your produts and stores.
Thank you once again for beign with Inkyaby. We wish you all the best with your business.
Great Support and so fast. We´re new with Inkybay and have a lot of questions. Every question is answered and taken seriously
Thank you for sharing your positive experience! We're thrilled to hear that you've had a great support experience with Inkybay. Welcoming new users is a priority for us, and we're glad that your questions have been answered promptly and with the attention they deserve.
If you have any more questions, need assistance, or have further feedback to share, please don't hesitate to reach out. We're here to help and ensure that your journey with Inkybay continues to be smooth and enjoyable. Welcome aboard, and thank you for choosing Inkybay!
I reached out with some technical questions, and they provided feedback within 5 minutes that helped me resolve my questions. I highly recommend their app, and their customer service is excellent!
Thank you for reaching out with your technical questions! We're thrilled to hear that our team at Inkybay - Product Personalizer provided feedback within 5 minutes and helped you resolve your queries. We appreciate your high recommendation for our app and are delighted that our customer service has met your expectations. We're here to help 24/7, so feel free to reach out if you need any further assistance. Thank you again for choosing Inkybay - Product Personalizer!
Absolutely fantastic! Could not ask for a better app so suited for our store. Integration was easy and the support on a few technical things were sorted out the same day by the support team. In my eyes deserves more than 5 stars!