Reviews (301)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its effective product customization features, which improve customer satisfaction and business efficiency. It is noted for its user-friendly interface that allows for extensive personalization options, including text and image customization. The app also supports dynamic pricing and volume discounts, ideal for bulk orders. Exceptional customer support is frequently highlighted, with quick and knowledgeable help available via live chat and personalized video tutorials. Additionally, the app is recognized for its fast loading times and the technical team's responsiveness to custom requests, often without additional charges.
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flexible app had great capabilities with fast support
I can with it's built in feature do great things
thanks a lot for this app.....
Thank you for your amazing feedback. We are truly happy to know you found our app and customer service and support team incredible for your business. We are glad that we succeeded in helping you fix the settings as you expected. We wish you all the best.
Great Customer service but the customizer just wasn't working for one of my products. It is no fault of theirs as my product was difficult in terms of customizing for the end user. But I am using it for all my other products.
thank you very much, patience. reply quickly, will test and use it. enjoy this app, hope will be better.
I'm still on trial mode but I can see that the app has met all my expectations.
The support team is very very helpful as well!
Highly recommended for those who need a customizer app :D
Thank you for making this excellent app!
Thank you for trying Inkybay and we are truly glad knowing that Inkybay has succeeded in meeting all your expectations. We are also happy to know you found our support team helpful. Our sole purpose is to provide our merchants with all the help so that they can run their business problem-free. Thank you once again for recommending Inkybay to other valuable businesses selling customized products. We are always here to help you if any further assistance is required. We wish you all the best with your business.
Really nice app and a really nice support! A great team. They help you fast with all your problems.
Thank you for taking the time to write such a wonderful review regarding InkyBay - Product Persoanlizer.
It is a pleasure to hear that you found our app really nice and our support team really helpful.
Our primary goal is to provide prompt and effective business-centric support to our clients.
We are happy to know we have met your expectations by solving all your problems. Our dedicated team is always committed to ensuring customer satisfaction and business success with our app.
If you have any further questions or need additional support, please don't hesitate to reach out. We're here to help you 24/7.
Edit: Team reached out to me. They have promised to build the feature as it is a necessary one for our e-commerce store. They have been prompt on what is being built at this moment.
Amazing support. Helped me every step of the way. Really appreciate their help
It's wonderful to hear that you've had an amazing experience with the support at Inkybay! Getting assistance every step of the way can make a big difference, and it's great to know that their help was much appreciated. If you ever have more feedback or questions in the future, don't hesitate to reach out. We're here 24/7 to assist you in any way we can. Thank you for sharing your positive experience!
This is the best product customizer app!
Quick and helpful support.
I recommend this for everyone that needs a great product customizer.
Thank you so much for sharing your experience and recommending InkyBay - Product customizer app.
Pleased to know that you got quick and helpful support from our dedicated 24/7 support team. For any of your further adjustments, do not hesitate to reach out to our tech support team.
Thanks again and wishing you a successful business ahead.
This app offers great customer service and assistance. They are very patient and they have the option to set up a call where they will lead you through setting up your store. If you are tech savy this may work for you.
Thank you for your feedback regarding Inkybay - Product Personalizer. We're pleased to hear that you've had a positive experience with our customer service and assistance.
Our team values patience and is dedicated to helping our users, whether it's through patient guidance or setting up a call to walk you through store setup.
If you have any more questions or need further assistance, please feel free to reach out. We're here to support you. Thank you for choosing Inkybay - Product Personalizer!
So far NO GOOD - App constantly freezes up in the back end - ! Locks me OUT COMPLETELY! Also when adding text or images at a specific size needed, SAY 10.5" wide - this app does not preview a typed in value correctly. instead, it previews it the entire width of the shirt.