Reviews (1,283)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating high-quality promotional videos easily, even without prior video editing experience. They appreciate the user-friendly interface, diverse templates, and extensive media library that help produce professional videos quickly. The supportive customer service and cost-effective pricing further enhance its appeal, with many noting increased social media engagement and simplified video posting.

February 16, 2022

GREAT!!!! I can make great videos fast and upload them in seconds. Very happy with the app, saves time.

Mis Pantys
Chile
6 days using the app
November 7, 2020

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Football Boutique Jersey
France
6 days using the app
Promo.com replied November 10, 2020

😂
Thanks buddy, we love you back!

Team Promo

December 5, 2020

I can't share it on my page because the "box" is so far down on the page the publish button is hidden. The box will not allow the ability to move it. I would like the ability to be able to capture the code so I can do it myself. It's available after it's shared to my business page but it only appears as a link. I'm not able to do anything I would like to do.

Kafé Kat Gourmet Coffee
United States
6 days using the app
September 22, 2022

Use esta aplicacion para hacer un video promocional y la verdad me gusto mucho pero me gustaria que tuviera la obcion de descar o publicar los videos en redes sociales

Simple Clothing Store
United States
6 days using the app
Edited February 11, 2022

Update* Customer support made an attempt to resolve the issue, but it remains unresolved. Further inquiry did not receive a response.
I really like this app and its features. I would love to use it but misleading advertising makes it unusable in its free form. The free plan does not inform you that when you upload your video to Facebook you are greeted with a blank image with the Promo text at the bottom to redirect you to the Promo website to view your video. This redirection looks far less than professional. I understand that it's a free plan, so it will not have all the features available, but when I contacted customer support I immediately received a canned response not addressing this issue. I then sent a screenshot of the blank image with the Promo text at the bottom and am still waiting for a response hours later. All I want to confirm is whether a paid subscription will enable the videos to be uploaded directly to Facebook for immediate viewing instead of being redirected to the Promo website. If not, I won't be paying $59/month for poor customer service and unprofessional video posting.

Unique LCW
United States
6 days using the app
September 19, 2022

I use the app to help make quick product promo videos. I really like how the camera focuses on certain parts of the product image photo!

UPTINGZ
United States
6 days using the app
October 18, 2020

Absolutely amazing for a free app, couldn't be happier. Wasn't expecting the quality it gives you. .

Christmas Shop Official
France
6 days using the app
Promo.com replied October 19, 2020

Great to hear! thanks for the feedback!
Keep making great videos and good luck with your business.

Team Promo

May 21, 2021

If I could give no stars I would. After you publish the video the logo shows us as a black box. Reached out to support and that was a joke. Definitely don't recommend this app

DRPfit Apparel
United States
5 days using the app
Promo.com replied May 23, 2021

So sorry to hear that, it shouldn't have happened!
We're familiar with the issue you reported and we will issue a fix soon.
Sorry for any inconvenience!

Team Promo

January 6, 2021

several apps have been used, no one like this, this one helps a lot, also is very frendly.. love it..

Aresii
United States
5 days using the app
November 16, 2020

Fun thing, I loved it! Whenever you need to create something video like with no trouble it all, it's there for you.

Svetlana's Jewels, with Love from Canada
Canada
5 days using the app