Reviews (1,319)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this video maker for its user-friendly interface and professional-quality videos, enhancing their marketing strategies. They value the AI-powered customization options, including logos and brand colors, and the extensive template and premium media library. The app also optimizes videos for social media platforms, improving targeting and engagement. Merchants note quick video creation and supportive customer service, leading to increased customer engagement and sales.

Edited August 25, 2021

Promo is a very easy app to use, so I definitely give it a thumbs up for having virtually no learning curve. The reason for my 3 star rating however is that there are severe limitations to its functions. Here's my take:
-- the character limit is too short
-- does not allow user to add more text lines -- does not allow user to change text location or text size
-- does not allow user to add more photos to feature more products (most of the templates only allow 2 or 3 photos - why so few?)
-- does not allow resizing of video
-- does not allow download of video (a dealbreaker for me because I couldn't get my Instagram to connect to this app, so the only way for me to post it is if I can download the video and then manually post it)
-- does not support posting to Pinterest
-- very limited selection of templates ------------ Overall, I think the developers have a good idea here. The templates have a polished feel and the paired music is good. It makes content creation relatively painless from existing photos in your Shopify store. I hope they will make more improvements to allow users a greater degree of flexibility in editing text, adding text, resizing and downloading video, and making longer videos to feature more products.

Aloriam
United States
About 7 hours using the app
Promo.com replied August 29, 2021

Hi Aloriam,
Thank you for this detailed review. Reviews like these are exactly what helps us make Promo better!
Our Shopify app was created with simplicity and speed in mind, to help Shopify store owners quickly and effortlessly create as many videos they need. While we are constantly improving our app, we try to keep it simple and straightforward.
For users who require the advanced features and options you mentioned, we offer a fully-featured video maker at https://promo.com, with everything on our Shopify app and much, much more.
We are looking into the Instagram issue you mentioned - thank you for reporting it!
Team Promo

July 29, 2023

Simple easy to use, great quality videos. For a free app its amazing, limited on features but it gets the job done. Thanks looking forward on seeing more from the app in the future.

GEARTA
Canada
15 minutes using the app
June 2, 2020

very easy to use and creates a great product!! A+++++++. integrates with all of the platforms for easy transition between production to release

The Wristwatch Co
United States
15 minutes using the app
Promo.com replied June 2, 2020

Thanks!!!! glad you liked it, we put lots of love in our app just like in a good pizza! 😁

Edited July 2, 2020

I tried the app just to see if it was actually a real thing. Man, it was a good decision. Great app to make quick videos about your products, very nice designs. I look forward to see more options in the future!

Copperandmain
United States
15 minutes using the app
Promo.com replied July 2, 2020

YAY! we're glad you loved it!
Keep those videos coming ✌️

Team Promo

January 15, 2023

So far, the only app that has amazed me. Easily create great videos for different platforms to advertise your products.

wecarrystore
United States
15 minutes using the app
June 9, 2020

The temples are amazing and the best part is free. Promo maker is helping my store to look more professional. Highly reccomended.

Gravity Baby
United States
15 minutes using the app
February 19, 2024

This could not be easier, love it!

SHOETANGO
United States
14 minutes using the app
November 23, 2020

Very quick and easy to use. However I wish there was more options for the videos especially in terms of music. More variety would be better.

The Dead Pint Co. Clothing
United Kingdom
14 minutes using the app
August 26, 2021

i love it At FACE JUNKY BOUTIQUE™ we provide you with an excellent shopping experience as our client’s satisfaction matter a lot. We have the perfect combination of Cosmetics, Shoes And Clothing Related Products that are tailored to meet your needs through our standard shopping practice.

The Face Junky Boutique
United States
14 minutes using the app
January 18, 2022

This app made making a product video very easy. I was able to create and publish a video in minutes.

My Custom ID
Canada
14 minutes using the app