Reviews (1,293)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for creating professional and engaging marketing videos, praising its user-friendly interface suitable for beginners. They appreciate the quick video production using AI tools and customizable options, finding it especially effective for social media marketing. The app offers a vast media library and easy logo integration, with both free and paid plans to suit different budgets. Customer service is also highlighted as supportive, enhancing the user experience and contributing to improved branding and sales.
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This app helps me a lot in creating short videos for advertising. It's easy to use and I feel so thankful for Promo.com team! Support this app with all my heart!
I used this app! Its way more better than other apps! More templates and music in the future! Kindly add download video!
The bad thing is that I have to click on the product, it come up in check out for me to see the video AANNND... I have to click on the sound button to hear it play.
Hey, thanks for taking the time for leave us a review. Autoplay with sound is blocked automatically by your browser, and not because of our service 😊. We wish we could help out but it's literally out of our hands.
We would love a feedback on our videos tough...
great app and easy to use
Não consigo mecher no app , tudo em inglês não tem facilidade pra acessar meus arquivos , não baixa fácil meus vídeos , não faz loguin fácil , nada fácil nada.
Olá, muito obrigado por dedicar seu tempo para a revisão. Um de nossos agentes de suporte entrará em contato com você em breve e tentará ajudá-lo. Com qualquer outro problema técnico, você sempre pode nos contatar em support@promo.com
Obrigado,
Team Promo
I gave this app 5 stars but now I am changing it because I have created multiple videos today and none of them will share. I don't know what happened but I spent a whole day trying to use the app to no avail. My Labor Day sale is officially failed. Thank you.
Thanks you so much for the review!
Keep making great videos ✌️
I created a video, and when I tried to delete it, I found that there would still be a thumbnail image in the product interface after the video was deleted, which caused me a lot of trouble
UPDATE: Hi, we tried to reach you via email but it seems to be invalid. Can I kindly ask you to reach our support at support@promo.com?
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Hey there, thanks for the feedback. Our support team will contact you shortly to better understand what you experienced since it's not supposed to happen.
Keep safe,
Promo team
I am just getting started very easy to use, it would be nice to have more music and templates to use. It is great for A free app to get things rolling effortlessly.
Hi there,
Thanks for the review!
We heard you, and we'll add more music tracks really soon. Stay tuned!
Team Promo
great job so far hope new features will be added in coming time and time to time promotion tips should be given to us
Thanks for the feedback! we're glad you liked it.
Good luck with your business and keep making great videos!
Team Promo
I installed this app and made one video as a trial. I must say it was very simple to understand and to use. The video look very professional and high quality. This is a wonderful app to use if you are just starting out and you are trying to promote your store with limited funds at this time. Plus it is Free! (for now). Thanks Promo.. Great Job......
Really happy you liked it? What will make it a 5 star app?