Reviews (1,297)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating professional and engaging marketing videos, praising its user-friendly interface suitable for beginners. They appreciate the quick video production using AI tools and customizable options, finding it especially effective for social media marketing. The app offers a vast media library and easy logo integration, with both free and paid plans to suit different budgets. Customer service is also highlighted as supportive, enhancing the user experience and contributing to improved branding and sales.

March 4, 2022

It was hard to use on my phone but over all it was really good to work with I wouldn't mind learning more about how to use this

ndazone432
United States
11 days using the app
October 1, 2020

This app is very easy to use. Thanks. Very fast and reliable. Fast and friendly, Everybody can use it.

The SafeZone Store
United States
About 15 hours using the app
May 19, 2023

Could use more templates, But for a free service, your wrong to to utilise the greatness of this app!

Underground Apparel
Australia
10 days using the app
June 15, 2020

Very Amazing App. Very fun to navigate around. I really love it. I will recommend it to everyone....

Emeraldluxhair
United States
About 15 hours using the app
Promo.com replied June 15, 2020

Amazing! Glad you liked it!
Keep making great videos

Edited June 4, 2020

Really like this app! Made a video in minutes and was able to easily share it to facebook and Instagram. I look forward to making several more....

ImpackDesign
Ireland
About 15 hours using the app
Promo.com replied June 4, 2020

Glad you liked it! keep creating great videos! 👌

November 10, 2020

Whenever I try to create one of my videos, it keeps staying stuck at 99% on the "Creating Video" screen. Other than that the app works perfect.

GLC
United States
17 days using the app
Promo.com replied November 11, 2020

Hi there,
Sorry about that, it shouldn't have happened.
One of our support team members will contact you shortly to better understand how can we help you.

Thanks,
Team Promo

July 1, 2020

AMAZING!!! So simple to use and create professional quality video ads, couldnt be more simple, Thanks promo.com

Little Tickle
United Kingdom
About 13 hours using the app
Promo.com replied July 2, 2020

We should thank you 😉
Keep making great videos!

Team Promo

December 28, 2020

Had a nice looking Youtube Ad up and running in about 10 minutes. Also, I had a customer service question at 1130pm on a Sunday night and someone emailed me just a few minutes after I submitted my issue.

Benni
United States
About 13 hours using the app
Promo.com replied December 28, 2020

We're super glad to hear you found it helpful! all the best with your business!

Team Promo

October 8, 2021

Everything was perfect except the fact you cant resize your logo, the bigger logos are shrunk down but there is so much extra room on the screen of the video. Other then that it was great.

Twylight Crow
United States
8 days using the app
June 28, 2020

Making content usually takes up so much of my time, but with this app, its quick and convenient. Also, the quality of the videos = AMAZING!

M. Alani
United States
About 12 hours using the app