Reviews (1,297)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating professional and engaging marketing videos, praising its user-friendly interface suitable for beginners. They appreciate the quick video production using AI tools and customizable options, finding it especially effective for social media marketing. The app offers a vast media library and easy logo integration, with both free and paid plans to suit different budgets. Customer service is also highlighted as supportive, enhancing the user experience and contributing to improved branding and sales.

April 14, 2023

GREAT APP! VERY EASY TO USE!! MAKE VIDEOS IN SECONDS! I'm a newbie & I needed this app to make PROFESSIONAL videos. Thanks Promo!

Sip N Chill
United States
About 12 hours using the app
September 2, 2023

easy to use app and straight to the point on top of that its free. The only downside is there isnt a lot of options other than the few preset but if you are looking to make quick vids this is the app

FiguParadaisu
Malaysia
7 days using the app
November 12, 2019

I have given this app three stars. As It is In The Early Stages Of Development. It Is Hit and miss with loading products. Not Loading Properly. Lack Of Themes. This App Will Be Good On Social Media. Shame this app isnt fully working for upcoming christmas marketing. You Can only upload to Your Store. But dosent say where in your store it uploads to.

Retrolistic
United Kingdom
13 days using the app
Promo.com replied November 13, 2019

UPDATE: Hi Karen, We rolled our new release a few weeks ago and you got to check it out. it includes scroll stopping templates and many more features you should check. Let us know what you think :)

UPDATE: Hi Karen, happy to announce that we released the distribution feature and now it is possible to publish videos to Facebook (timeline, pages, and ad account), YouTube, Twitter and next week - Instagram!
Hope you'll find it helpful!
Thanks,

Hi karen,
Thanks for taking the time to review our new app.
We're releasing new features every day, and we will cover full distribution to social media in a matter of days.
The videos you publish are automatically uploaded to the relevant product page, and you can reach it directly once you publish, by hitting the 'Go to your product page' button.

If needed, you can use this link and have a comprehensive product tour - https://promo.com/shopify/welcome?product_tour_id=77442
Or, contact our 24/7 support team that will be more than happy to assist you in every way via chat or email support@promo.com.

I hope you'll be enjoying our app soon!

Thanks again

October 14, 2020

Can't publish to Facebook anymore. It used to work but not since the application has evolved. Only publishing to Shopify product page is available, but in the end, it does not work either...

Bambinolux
Germany
12 days using the app
Promo.com replied October 14, 2020

Hi there,
Sorry about that, our team is looking into it and it will be resolved soon.
As for publishing on Shopify, while some free themes (6) do not support all video functionalities when auto embedding a video from the app. You can use the manual embed option and embed the video on your product page description HTML.

We do hope you'll give the app another try!
Team Promo

June 14, 2021

Really FANTASTIC and Easy to Use!! - Highly Recommended and a real must.... A++++++++++++++++ 5 Stars!!

Honig Klause Heidenau
United Kingdom
About 8 hours using the app
Edited December 14, 2020

Its pretty cool so far, but its not sharing to my store or Facebook. Once i see how it functions on my live site then I will be back for a better review.

House Of Beauty by Paris J
United States
5 days using the app
September 22, 2023

Pretty simple to use and i love the ideal to post videos to platforms so i can promote my store.

SOLID LOYALTY
United States
5 days using the app
October 22, 2020

NICE EASY TO WORK AND QUALITY GREAT FOR PROMOTE YOUR BUSINESS IS EXCELENT ..........................

Urban Fashion Store
United States
4 days using the app
Promo.com replied October 23, 2020

Thanks 👍, happy you liked it!
Keep those videos coming...

Team Promo

September 29, 2020

App is excitingly, beautiful and helpful. I use it to promote my products sales, the result is nice!

Major Sports Products
Nigeria
4 days using the app
November 14, 2020

first i got stuck with downloading, but after while it worked perfectly. aweseome work, guys. i love it.

AkitaArigatosonFashion
United States
About 6 hours using the app