Reviews (1,316)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this video maker for boosting marketing and sales with professional, engaging videos. It features an intuitive interface, AI tools for quick content creation, extensive customization options, and a rich media library. Optimized for multiple social platforms, it produces videos quickly, enhancing brand image. Merchants also praise the responsive customer support for efficiently resolving issues and assisting with queries.

October 27, 2020

Love! help me create sales ads for my boutique. Make it easy to share and post ads in Social media.

Capellini Kids
United States
Over 3 years using the app
April 15, 2021

I love this is app. It makes it much easier to put together videos quickly. Not to mention I can post the videos directly to my social media pages.

CLASSY NERDY CHIC
United States
Over 3 years using the app
November 14, 2020

I love the the app, I love how professional the videos look but the videos won't publish. It keeps getting stuck at 99%

Bree Bree's Boutique
United States
Over 3 years using the app
Promo.com replied November 14, 2020

Hey,
Sorry about that, a member of our team is contacting you now and we'll solve this.
Thanks,
Team Promo

November 30, 2020

I am using this app for a week now and I would like to say that I love this app! Waiting for New designs and ideas!

Actual sales Fast Delivery
United States
Over 3 years using the app
September 13, 2020

Amazing!!! Wish we could save the videos to our devices though, other than that amazing app honestly!

Lord of Lords
United States
Over 3 years using the app
Promo.com replied September 14, 2020

Hey, thanks for sharing your thoughts. We're definitely looking into it ;-)
Keep the videos coming!

Team Promo

March 15, 2020

I love using promo all around...and now to have the app to quickly and easily pull images from my store to make ads and post...I'm a happy camper!

Chic Chick Spot
United States
About 3 years using the app
Promo.com replied April 5, 2020

UPDATE: We just rolled our new release and you got to check it out. it includes scroll stopping templates and many more features you should check. Let us know what you think ...

November 14, 2020

Very easy and helpful tool to enhance product listing. Still learning for more features. thanks and well done

SYF2000
Canada
About 3 years using the app
June 7, 2020

Great app................... Would love to thank you guys. I m gonna make great vids with it . Thanks

Afro Factory
United States
About 3 years using the app
Edited August 25, 2021

Promo is a very easy app to use, so I definitely give it a thumbs up for having virtually no learning curve. The reason for my 3 star rating however is that there are severe limitations to its functions. Here's my take:
-- the character limit is too short
-- does not allow user to add more text lines -- does not allow user to change text location or text size
-- does not allow user to add more ...

Aloriam
United States
Almost 3 years using the app
Promo.com replied August 29, 2021

Hi Aloriam,
Thank you for this detailed review. Reviews like these are exactly what helps us make Promo better!
Our Shopify app was created with simplicity and speed in mind, ...

November 19, 2020

I used this app to make some videos for advertising. This app is simple and easy to use. So right now, I'm waiting for the update version to see what's new on this app. I really like it.

BluePaco
United States
Almost 3 years using the app
Promo.com replied November 20, 2020

Glad you liked it! Good luck with your business!

Team Promo