Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
April 30, 2020

This app is great for any business that personalises products with customer image uploads. Super easy to use and is also FREE. The team are also super helpful should you need anything and respond quickly. What is nice about the app is that it presents a more professional approach rather than just an email from your store.

JOOKSY
United Kingdom
About 1 month using the app
January 15, 2020

Proofer has quickly become an indispensable part of our daily workflow. What would otherwise take multiple windows, accounts and apps can now be completed with just a few clicks. The customization is great and key to maintaining your brand image. When we did have some minor things that needed changing beyond our control, they have been on top of taking care of those issues quickly and professionally. Highly Recommend!

BarkBand
United States
About 1 month using the app
May 15, 2020

very easy to use app and makes you look professional with your customers. The app developer is very responsive, I asked him to have the ability to send the print proof to a different contact than the customer who placed the order and this was done in few days.
As a next step, it would be good to have the ability to send the proof to multiple emails at the same time.

Bardyco
United States
About 1 month using the app
October 27, 2019

We use this app to organize and automate the workflow for sending digital proofs and receiving feedback / approval from our customers. It was super easy to get started and deliver a professional experience to our customers compared to just back and forth emails. The developer was very responsive and fixed a minor bug within minutes of us reporting it. Great customer service! I would highly recommend trying Proofer.

Grain and Gold, LLC
United States
About 1 month using the app
December 10, 2022

Has had a lot of outages recently. I cannot submit proofs and customers cannot view proofs.
When it works it's pretty good.

PaintPaw
Finland
Almost 2 years using the app
February 4, 2023

This is one of the BEST apps I've ever installed on my site. I've spent the last couple of years using a third-party proofing software on another platform that isn't connected to shopify and it worked ok but because it wasn't connected to shopify I had to go back and forth between both platforms and the proofing process took a lot of my time. I switched to Proofer and I'm blown away by how much this app has streamlined and simplified the proofing process for me. Now I can send proofs 5x as quickly as I did with the third party software. It's so easy to set up and use and I LOVE how I can see the proof status right within shopify. Nick (the developer) is AMAZING - he is extremely helpful and quick to respond to any questions or issues. He even customized some settings for my shop and has been extremely patient with me throughout the whole process. I'd give the app 10 stars if I could.

Destination Wedding Details Shop
United States
19 days using the app
Edited October 15, 2021

Incredible app and incredible customer service. If you need to send customers proofs, this app works seamlessly with your orders, allows you to send files directly to customers. I've noticed an increase in the speed of which customers approve proofs also with emails not getting lost in junk and spam which I was struggling with before. I can see what needs to be printed, what needs proofing - the support has been almost instant and helpful every time I've asked for support - after 8 years of struggling to keep on top of proof management - this app is an excellent find! Thank you so much!

Periwinkle and Clay
United Kingdom
15 days using the app
February 16, 2021

Brilliant app! After a year of sending out proofs via email with dropbox links we switched to Proofer Proof. Nick managed to made some personalized adjustments for us, and we linked it via Zapier to our order management platform, and so far it works perfectly! The custom service and GREAT communication by Nick is outstanding and, honestly, that made the difference for us, as we required some manual work and had quite a few questions. Can't recommend it enough. 5 stars! Thanks!!

Your Film Poster
Netherlands
13 days using the app
January 21, 2020

Great app, does exactly what I need for my custom designed products. Support is also great and very responsive.

Mach mich gelb!
Germany
12 days using the app
March 15, 2023

This app is great but they warn me I need to upgrade I already paid 9.99 for 50 orders and from my understanding this should be 50 orders that I use the app. Now I haven't used the app this month that much up to like 6 orders. And if there counting all my orders coming in should not be counted as they have nothing to do with orders. From the looks they have a great scam to make customers upgrade each time. Be careful with them if you check your orders also check the orders you have sent proofs and you will see what I am going through.

DTFRushorders.com
United States
6 months using the app