Reviews (296)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this subscription app for its user-friendly interface, exceptional customer service, and extensive customization options. It integrates smoothly with Shopify, making it accessible for those with minimal technical expertise. The support team, notably Leo and Tom, is frequently highlighted for their quick and effective responses. Merchants value the ability to customize subscription services to fit their specific needs, which not only enhances site aesthetics but also functionality, leading to increased sales and customer retention.
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Guter und schneller Service gleich nach der einfachen Installation. Das Video erklärt die Installation sehr gut und die Optionen sind sehr vielfältig.
This app is amazing and hands down THE BEST CUSTOMER SERVICE EVER!!!!
I really appreciate you guys!
Hello friends at Cajun Pilgrim Glitter,
Thank you for the AWESOME review, Terry! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
Great and fast support!! Easy to handle! Color, texte are quickly created and modified. Subscription plans are easily created.
Hello friends at zkillikz,
Thank you very much for the review, Thomas! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀
- Leo @ Propel Commerce
Needed help with the app and had some questions. The online support was not helpful so I book a zoom call. When the call came NO ONE showed up, contacted online support and explained what happened, again no help. I book another zoom call and guess what, no one showed up. My time was wasted again. I do hope they get it together
Hello friends at starruniversity,
I'm so sorry this happened. The agent working during the time your calls were scheduled for was having difficulties with their Zoom account. Arrangements should have been made for one of our other agents to handle your calls, and I'm so sorry this didn't happen in your case. We've communicated to our agents how to better handle situations like this in the future. It will not happen again.
Sincerely,
Chris @ Propel Commerce
Excellent support. Live support helped me solve issues in real-time. Never seen this with other apps.
Hello friends at Flow State,
Thank you very much for the review, Rihards! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀
- Leo @ Propel Commerce
I needed support with setup and they fixed my issue right away. Very thankful for such a responsive support team.
Hello friends at birchriverclay,
Thank you for the AWESOME review, Jessica! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
This app is fine if you are small boutique shop with not many items. Totally useless if you have more than 30 items you want to sell in a subscription. Very limited. Has potential, but poor design at the moment for larger online shops. Customer service was good.
Hello friends at Four Muddy Paws,
Thanks so much for your feedback. Subscription groups in our app are limited to 30 products right now, but the app can support more than 30 products by creating multiple subscription groups. We understand this isn't suitable for all situations though, and we're working on removing this limitation over the next couple months.
Sincerely,
Chris @ Propel Commerce
This app is very easy to set up and integrate, with very efficient and great customer service. Highly recommended!
Hello friends at 34.4º Skincare Naturally,
We appreciate your feedback, Elke! We hope that our app would help your business a lot! If you have any suggestions or concerns, please don't hesitate to chat or email us. :)
- Carmi @ Propel Commerce
works well and is easy to set up - support were helpful during setup. I would recommend to others looking for a subscription app
Hello friends at Cat & Canine,
We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀
- Leo @ Propel Commerce
I used the app to setup subscription. I was able to test it on my website and get a test email. I was able to remove the product name with help from the chat person Chud.