Reviews (296)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this subscription app for its user-friendly interface, exceptional customer service, and extensive customization options. It integrates smoothly with Shopify, making it accessible for those with minimal technical expertise. The support team, notably Leo and Tom, is frequently highlighted for their quick and effective responses. Merchants value the ability to customize subscription services to fit their specific needs, which not only enhances site aesthetics but also functionality, leading to increased sales and customer retention.

January 10, 2022

Excellent user support. Added this to my store and was up and running in less than 30 minutes. Highly recommend to anyone wanting to set up a subscribed product.

Twin Cities Leather
United States
About 1 hour using the app
November 29, 2022

I used this app to set up a subscription option on my website. Customer support was very helpful in assisting with the installation and explaining the processes for making changes. I 100% recommend trying it out!

Kickback Couture
United States
About 1 hour using the app
Propel Commerce replied November 29, 2022

Hello friends at Kickback Couture,

Thank you for the AWESOME review, Bradlie! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

January 3, 2023

Veldig rask og god service på chatten.
Dette er en app jeg har lett lenge etter :) Jeg kan anbefale denne! :)

Lauritz Ålesund AS
Norway
1 day using the app
January 3, 2023

this was a seamless transaction. I had a question, sent an email and within 5 minutes, my issue was resolved
Thank you

Mo r'ẹ́wá
United States
About 1 hour using the app
Propel Commerce replied January 3, 2023

Hello friends at Mo r'ẹ́wá,

Thank you for the AWESOME review! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom@ Propel Commerce

June 4, 2023

The app says that it integrates with

Stripe subscriptions, Paypal subscriptions, Appstle subscriptions, Recharge subscriptions, Seal subscriptions, Shoppay subscriptions...

But as soon as I install the app, it doesn't allow me to use paypal subscriptions.

To use subscriptions, you must be using one of the following gateways as your payment gateway: Shopify Payments, PayPal Express, Authorize.net, Stripe. We do have PayPal Payflow Pro in shopify, but this app seems to be blind to it.

RevGenetics
United States
About 21 hours using the app
Propel Commerce replied June 5, 2023

Hello friends at RevGenetics,

We're sorry to hear that you're not satisfied with the payment options provided by Shopify. Shopify only allows credit cards, Paypal, ShopPay, and Authorize.net as payment options for subscription products.

As soon as Shopify allows other payment options, we'll surely add them as payment methods in our app as well.

- Leo @ Propel Commerce

April 15, 2022

Haven't dug into the app yet but the support we have had from the start has been very prompt, friendly and helpful.

Salusbury Winestore & Bar
United Kingdom
39 minutes using the app
Propel Commerce replied April 15, 2022

Hello friends at Salusbury Winestore & Bar

Thank you Leo for your feedback! Your experience with our service means a lot to us! We're here if you need assistance again. 😎

- Carmi @ Propel Commerce

August 11, 2022

Great service. Have been using the app for about 6 months on our different websites. It was an easy install. Good customer support.

Biophix
United States
38 minutes using the app
Propel Commerce replied August 20, 2022

Hello friends at Biophix,

We're glad to help your business! Thanks for the review, Irena! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

July 11, 2022

Tom was very helpful and patient with me. I have been trying all different type of subscription apps which finally led me here. I am very happy that I found it. Customer support amazing and very helpful and love the simplicity of the product!!

Shacolat Konfections
United States
37 minutes using the app
Propel Commerce replied July 11, 2022

Hello friends at Shacolat Konfections,

Thanks for the review! It's been a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

June 8, 2022

This was all very confusing to me, but Tom patiently walked me through everything and also connected to my store, and took care of some things to get me up and running fast. Thanks!

dustennelson
United States
34 minutes using the app
June 6, 2022

So far, very easy to understand the customer service is quick. Very happy with it so far. Really opens up new revenue

Our Mystical Crystals
United States
33 minutes using the app