Reviews (296)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this subscription app for its user-friendly interface, exceptional customer service, and extensive customization options. It integrates smoothly with Shopify, making it accessible for those with minimal technical expertise. The support team, notably Leo and Tom, is frequently highlighted for their quick and effective responses. Merchants value the ability to customize subscription services to fit their specific needs, which not only enhances site aesthetics but also functionality, leading to increased sales and customer retention.

October 14, 2022

The app works great but the customer service is NEXT LEVEL! These guys have bent over backward to help me get everything setup and running smoothly. Definitely use this app for your subscriptions and recurring orders!

SquirrellyJoes
United States
Over 1 year using the app
Propel Commerce replied October 14, 2022

Hello friends at SquirrellyJoes,

Thank you very much for the review, Joe! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

January 18, 2023

Customer service was outstanding. Gave answers quickly and accurately. I'm just getting started with the service, so far I really like what I see.

OUT-N-BIN
United States
Over 1 year using the app
Propel Commerce replied January 18, 2023

Hello friends at OUT-N-BIN,

Thanks for the AWESOME review, Dan! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

March 2, 2023

So far so good, I choose the free version. It works now. They also help me to fix the theme issue quickly. I like their service. :D

LIMTAY Store
United States
Over 1 year using the app
Propel Commerce replied March 2, 2023

Hello friends at LIMTAY Store,

Thank you very much for the review, Kulin! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

April 24, 2023

Its great, support team ( Leo ) is very helpful - Glad I'm using this app , thank you support team for helping me installing the app and getting it running

Swift IT Solutions and Services
Australia
About 1 year using the app
Propel Commerce replied April 24, 2023

Hello friends at Swift IT Solutions and Services,

Thank you very much for the review, David! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

September 27, 2023

I've tried a few other subscription apps and these guys are by far the best. Clean, clear design and super customer service. Highly recommended.

ATTIC Teas
United Kingdom
About 1 year using the app
Propel Commerce replied September 28, 2023

Hello friends at ATTIC Teas,

We're glad to hear our app is helping your business! Thanks for the review, Ric! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

January 6, 2023

I would recommend this app because the customer service is fast and convenient! With any questions I had, there was service available.

GoV3gan
United States
About 1 year using the app
Propel Commerce replied January 6, 2023

Hello friends at GoV3gan,

Thank you for the AWESOME review, Alejandro! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom@ Propel Commerce

Edited February 9, 2023

Awesome app! Completely free to use. Very easy set-up too, customisation is good allowing us to make it more 'on-brand'. We have a custom theme and the app devs were on hand to install the coding for us completely free.

Support is fast and provide clear resolutions. Highly recommended!

Natural Dog Chews
United Kingdom
About 1 year using the app
Propel Commerce replied March 24, 2022

Hello friends at Natural Dog Chews,

Thanks for the review, Jason! We're happy to be of service. Message us anytime if you need any help. More power to your business!

- Leo @ Propel Commerce

April 25, 2022

I started to use the app recently, and it very well responds to my needs. It works smoothly especially when you have more than one variant of the product. My issue with the other similar apps was that the price of the subscription didn’t change when you selected different variants of the product, and this app does it perfectly. That would be nice if you guys added “Swap product” for active subscriptions so customers could change it themselves in their account, or at least enable this feature for the store owners, so the owners could change the subscription products upon a customer request.

Instaquet
United States
About 1 year using the app
Propel Commerce replied April 26, 2022

Hello friends at Instaquet,

We appreciate the review, Vit! Thank you so much! Please chat us anytime you need help.

- Leo @ Propel Commerce

September 3, 2022

Very helpful staff when needed. Excited to give this app a try. Have been seeking an app to fulfill recurring orders.

CountryReports
United States
About 1 year using the app
Propel Commerce replied September 3, 2022

Hello friends at CountryReports,

Thank you very much for the review, David! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

Edited October 4, 2022

When i was able 2, Support was a Great Help! They had patience to help me with any questions I may have had & set me up nicely going forward

Conscious Kinect SnackBox
United States
About 1 year using the app
Propel Commerce replied October 4, 2022

Hello friends at Conscious Kinect SnackBox,

Thank you for the AWESOME review! We really appreciate you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce