Reviews (2,840)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly appreciate this app for its ability to streamline financial management by effectively integrating Shopify sales into QuickBooks Online. It offers detailed field mapping, flexible synchronization options, and supports historical data integration, enhancing accuracy in accounting setups. The app is reliable in syncing products and sales, reducing manual data entry through automation. Customer support is noted for being responsive and helpful in resolving issues and assisting with setup.

January 9, 2025

I had the pleasure of being assisted by Sherwin, and I must say, the support experience was outstanding! Sherwin was professional, knowledgeable, and incredibly patient, walking me through every step with clarity and care. The level of service exceeded my expectations, and I truly appreciate the effort to resolve my concerns efficiently.

If you're looking for top-notch customer support, Sherwin is the one to ask for. I’m very impressed and would highly recommend this app based on the excellent service I received.

Thank you, Sherwin, for making this such a positive experience!

Security Shutter Ltd.
Canada
Over 2 years using the app
December 12, 2024

This is working really well for us - all Shopify products and sales pull through to QBO and it's very easy to check for issues and resolve them. Field mapping is full and detailed so that sales show on QBO exactly the way I want them to.
Support is great too - just had an issue to fix, webchat response was almost immediate and the issue was fixed within minutes (thanks @Troy!).

ERIC, The Children's Bowel & Bladder Charity
United Kingdom
Almost 3 years using the app
January 2, 2025

Sync does what we need it to do and support is always great. Nick has been really helpful just now. Thank you!

ScribbleWall
United Kingdom
Almost 5 years using the app
December 20, 2024

I had an excellent experience with Nick! He was patient, quick to respond, and resolved my issue 100% with kindness. His service is top-notch—fast, reliable, and incredibly helpful. I highly recommend him to anyone needing support. You can count on Nick to get the job done right!

WE-AR4
United States
Over 3 years using the app
December 5, 2024

Great app and customer service. I had to use the chat feature this morning and their rep Nick was able to quickly resolve my issue. He even stayed on the chat line while I double check the repair on my end. I am very happy with this app and their customer service.

DOMAIN by Laura Hodges Studio
United States
About 3 years using the app
December 11, 2024

I needed help connecting Shopify into Quickbooks. I had run Shopify for a year and needed to get that into Quickbooks. Karol was great help and really helped me figure things out.

Ridgetec Outdoors
Canada
Over 2 years using the app
December 17, 2024

Lori helped me out quickly and concisely. We were able to figure out a solution and get me back on task.

Q Logic Enclosures
United States
About 3 years using the app
November 7, 2024

This app is awesome as it saves us lots of times. They also offer great support. I was able to succesfully settup my account with the assistance of LORI who guided me through. Thank you for your kind support and I will keep using this app for a long time.

O! PANIER
Canada
Almost 2 years using the app
January 7, 2025

Ben was incredibly helpful and speedy in dealing with my question. He was able to look at the specific transactions and help me with more information so that I can reconcile my bank in QB.
Great service

Hip Hip Hooray Studio
United Kingdom
Almost 4 years using the app
December 5, 2024

We had an issue where refunds were not being processed from Shopify to Quickbooks. We started a chat with Ben, who explained the QBC synch in detail and demonstrated thorough understanding of the refund synch logic and Shopify order cancelation process. Ben helped resolve the issue and was patient in explaining the way the QBC worked.

Amaroo Hills Emu Farm
United States
About 2 years using the app