Reviews (2,689)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, with staff members like Sherwin, Ronnie, Ben, and Nick frequently commended for their helpfulness. It is noted for seamless integration with Shopify, simplifying the syncing of sales data and easing accounting tasks. The user-friendly interface and live chat feature are particularly beneficial for small businesses, offering immediate assistance and easy access. Additionally, its flexibility and customization options allow businesses to tailor features to their specific needs. The app is also recognized for its cost-effectiveness, providing great value as it is either free or low-cost.

September 9, 2024

Nick heard my problem, diagnosed the issue, and solved it within minutes. Pretty sure "Quick Nick" is what his buddies call him. Hope that guy is living his best life working remote in Bali or Costa Rica.

Anyway, the developers continue to evolve and better the app. Premium integration at a low cost which mirrors the quality of higher cost apps that are out there. There's some integration limitations, but it gets the job done.

Bare Knitwear
Canada
8 months using the app
September 17, 2024

App has limitations but Nick has been very helpful with addressing our concerns.

Healthspan Global
Philippines
Over 2 years using the app
August 2, 2024

app is hard to use at first lots of settings which you need to look into.. 4 star for the app but 5 stars for Clarisse who massively helped me setting up the accounts and making sure they were correct.

SW-Motech UK
United Kingdom
10 days using the app
July 24, 2024

Nick was a great help! Only wish the app could send across transactions for payments we have made to Shopify too!

Nail Order
United Kingdom
5 months using the app
July 5, 2024

Ben was really helpful! I had many questions on how to configure the sync and he was able to answer all of them. He also helped me troubleshoot errors and I was able to fix them in no time!

I'm only giving 4 stars because I find the available documentation is not detailed enough, but my experience with Ben was very positive.

Maison Juniper
Canada
13 days using the app
July 30, 2024

My customer service rep Dean was very helpful in clarifying the capabilities of the software

FIDELITY IMPORTS LLC
United States
About 2 years using the app
August 6, 2024

Nick resolved our sync issue. Thanks.

D8A IT Services
United Kingdom
About 3 years using the app
June 24, 2024

Rafael from Quickbooks Connector was extremely helpful in setting up the invoice number coordination. He gave very specific instructions for me to be able to follow and complete with success.
Much appreciated
Ron

Water Land
Canada
About 2 months using the app
August 29, 2024

Had great on-line support from Nick for integration set up. Extremely knowledgeable and helpful. Thanks again. 4 star review only because I just set app up and haven't used it much yet.

Ettyville Super Spin Pro Shop
Canada
About 1 hour using the app
July 16, 2024

Fantastic service I got from Nick! he's patient with me for hours!!!

Bedding Envy UK
United Kingdom
18 days using the app