Reviews (2,765)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient Shopify sales integration, enhancing accounting processes and saving time. It offers cost-effective premium features, flexible synchronization options, and reliable historical data integration. The performance and data syncing are consistently praised, along with responsive and effective customer support, especially the live chat for immediate assistance.

July 18, 2023

I just wanted to say that I really appreciate how intuitive this app is. It's so easy to use, even for someone like me who isn't very tech-savvy. I also wanted to mention that I had a question about how to use the app, and I contacted support. David was very helpful and got back to me very quickly. He answered all of my questions and even went above and beyond to help me out. I'm very happy with this app and I would definitely recommend it to others.

Ecomfy Home
United States
Over 1 year using the app
Edited December 2, 2019

I've found OneSaas to work great to get my Shopify store to communicate with QBO and vice versa. Way better than the last application I was using with my Wordpress site. I had to close every invoice manually with that one and constantly do manual adjustments in QBO. Any problems or issues that have come up with OneSaas have been addressed promptly. The customer service is stellar with quick responses and fixes. I highly recommend. Most recently Karol helped and she was great. Rafael, Vincent and Johnny have helped in the past and also been great.

YAY! LiFE!
United States
Over 1 year using the app
Intuit replied April 9, 2019

Hi Nicki! Thank you so much for reviewing us! We are really pleased to hear that you've had a positive experience with OneSaas connecting Shopify and QuickBooks.

We'd love to feature your business's success on our website and social media platforms if you're interested, send a us quick email to marketing@onesaas.com.

Looking forward to hearing from you!

Edited May 31, 2022

The app does what it's suppose to do. It takes a moment to set everything up. Both Karol and Rafael on the live chat were very helpful. The only annoying thing is that it cannot sync transactions more than a few months old.

Succurbaine
Canada
Over 1 year using the app
Edited June 21, 2023

Great support from SHERWIN. He was immediately available and stayed with me for half hour solving your issues. This was super useful and is eliminating my issues.

MamaFoods
United States
Over 1 year using the app
Edited November 28, 2023

Thanks to Ronnie for helping us to solve the problem. We are very happy for the customer service

Bened Life (Formerly Solace)
United States
Over 1 year using the app
April 6, 2023

Ronnie was quick to response and answered all my questions. Hope my feedback regarding void sync will be added soon. Thanks a lot!

Pawsncare
Singapore
Over 1 year using the app
Edited April 5, 2023

Update April 4th 2023:
Another chat today for some synch issues with Dean (Quick Books Synch software) and as always, things were explained and solved very professional- really good support!

Before:
Installation and activation was very smooth. There were naturally still some options I could not figure out on how to get certain Quickbooks settings done so that I can adjust the synch software that everything works. But klicking the "Chat" optoin in the App, I experienced a quick and profound person to help me straight out with all questions. BEN could write me all the anwers I need and even send me screen shots on how things should look that the sync is working smooth and complete. So after about 15mins chat, all was good, thanks for this nice and good human support.

uk.mi-to-pharm
United Kingdom
Over 1 year using the app
Edited July 16, 2023

J’ai reçu un excellent service de la part de TROY de OneSaaS pour QuickBooks. Il m’a aider à résoudre des erreurs de synchronisation. Vraiment super

Créations Gueule de bois
Canada
Over 1 year using the app
January 20, 2022

I had an issue that required some assistance. Sherwin answered my questions and actually fixed the problem for me. I only had to say what was wrong. Amazing service! The product works well because of that!

Cosecha Imports
Canada
Over 1 year using the app
May 30, 2023

Troy was awesome and was super helpful in finding out what the issue was that I was having and finding a solution!

Leon River Premium Beef
United States
Over 1 year using the app