Reviews (2,863)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficiency in syncing Shopify data, enhancing financial and inventory management. It offers robust integration with precise field mapping for accurate sales data transfer. The app is user-friendly despite an initial learning curve, supported by comprehensive resources and proactive customer support. Reviewers highlight the knowledgeable and patient customer service team, which quickly resolves issues and often exceeds expectations.

Edited January 5, 2022

Benielle, Thanks for resolving the order and prod sync issue. Great service and patience in understanding and helping to resolve the problem. The app helps in automating the sync to QB Online.

Kibow
United States
Almost 2 years using the app
April 12, 2023

Great service from Rafeal! Addressed my issue and fixed one thing before I even noticed it was a problem. Thanks Rafeal!

motherlove ferments
Canada
Almost 2 years using the app
Edited April 16, 2024

I have been very happy with the assistance provided by Karol in trying to resolve an issue I have with syncing data between Shopify and Quickbooks Online.

STATE Of EMBRACE
Australia
Almost 2 years using the app
Edited June 14, 2019

Whenever I need assistance with anything, the customer service at OneSaas is very responsive and quick to fix it. In fact, Hazel just helped with an issue today that saved me tons of time. Very happy about that!

Artware Editions
United States
Almost 2 years using the app
Intuit replied July 2, 2019

Thanks Artware Editions for your great review. Hazel and the rest of our customer champions are thrilled to have helped you get QuickBooks Online working with your store quickly.

Reach out to marketing@onesaas.com if you'd like to have your business featured on our website and social media platforms.

Edited March 27, 2024

Great customer service. Ronnie is a good helper. He helped me resolve my issue fast and kept the conversation positive.

LORI all so helped me so well, she was very professional and very patient

RJP Unlimited
Canada
Almost 2 years using the app
Edited January 13, 2023

Sherwin was extremely helpful, quick and knowledgable about helping us get up and running particularly with respect to connecting the shopify and qbo!

The level of service provided was exceptional- way exceeded my expectations

Delish-us.com
Canada
Almost 2 years using the app
August 1, 2023

I am new to using this app and Ronnie on the chat support was quick to assist with answering my questions and helping me connect my online store to Quickbooks. Very quick and efficient service.

Five'21 Coffee Roasters
Canada
Almost 2 years using the app
September 6, 2021

Clarisse is the best, helped me through everything, was very detail oriented and explained clearly what I needed to do and why, when and how things sync. This sync is great, it brings over details that you just wouldn't have in QuickBooks if you processed another way without a ton of work.

Wholesale ATV®
United States
Almost 2 years using the app
Edited December 9, 2021

Dean in customer support was so quick and responsive today! The problem I'd spent hours trying to fix myself was resolved in a matter of minutes. Appreciate good and knowledgeable customer service!

Cherry On Top
United States
Almost 2 years using the app
Edited November 9, 2022

I contacted support because I received error while attempting to sync. Lori was very resourceful and solved my issue within minutes. It was a pleasure communicating with her. Thank you Lori!

AuthenticDeals.com
United States
Almost 2 years using the app