Reviews (2,879)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.

November 25, 2022

Great Support. Worked with Paul, started the chat and he was there in a minute. 15 minutes later, he had helped me clear and sync about 3 months of backlog. Great attitude and problem-solving qualities.

Sperri | Trust Nature
Canada
Over 1 year using the app
June 22, 2023

I couldn't map the invoices numbers as have used QB for some time and been inputting manually otherwise it was simple task. The support was great and they got around this... Overall brilliant and support from Sherwin was really good

tradingmadeeasy.co.uk
United Kingdom
Over 1 year using the app
May 7, 2017

Awesome App. Syncs everything automatically. Customer Support is amazing. Saves us so much time every day with Accounting, Logistics and Fulfilment. Can highly recommend.

Wine Stash
Australia
Over 1 year using the app
Edited March 21, 2024

David is an absolute superstar! I was facing a dilemma and reached out to him for assistance. To my astonishment, he swiftly resolved my issue in less than a minute! His efficiency and expertise are truly commendable. David has set the bar high for exceptional assistance, and I'm genuinely impressed with his promptness and effectiveness. Kudos to David for being an outstanding helper!

Eclipse Oregon
United States
Over 1 year using the app
Edited September 13, 2023

Updated 9/13/2023 - I have been trying to have a problem with syncing addressed for a little over a year. I have tried to get help, and no one has been able to get anywhere. Sherwin hit me up today when I was performing a manual sync and offered to fix the issue. OUTSTANDING customer service!

I am merging Shopify and QBO. Some of the directions weren't as easy to use as I thought. Once I talked to Sherwin, every was crystal clear. Nothing beats great customer service.

American Mattress Outlet
United States
Over 1 year using the app
February 21, 2023

Had a sync issue with a handful of orders ("2500 - Invalid Reference Id : Line.SalesItemLineDetail.ItemRef"). Clarisse helped me out over chat, within minutes the issue was sorted. Very satisfied with the app.

Stephanie Cheng Studios
Canada
Over 1 year using the app
January 30, 2024

Received excellent help today from SHERWIN. He was able to correct the issue I was having quickly and professionally. Went above and beyond to make sure all was synced properly. Excellent customer service !

Diamond Painting Shoppe
United States
Over 1 year using the app
October 25, 2023

Very good and fast Customer Service. Karol was very very helpful and always doing everything possible to solve our problems.

Home Decoengel
Spain
Over 1 year using the app
Edited May 10, 2023

10/10 service. I have had 2 issues with QBO and shopify integration and both times they customer service (chat function) helped me fix it immediately @Sherwin is a legend. @Ben @ Ronnie @david.....the whole team is amazing

Herbal Dispatch
Canada
Over 1 year using the app
Edited November 16, 2023

Customer Service Lori is very helpful and patient. She helps me resolved all issues and questions.

Customer Service Dean is also very helpful and patient. He helps me resolving all my issues today.

osume
Canada
Over 1 year using the app