Reviews (2,879)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.

April 28, 2022

Had trouble integrating shopify and quickbooks, Karol assisted and there was nothing that was to much trouble. Without her help i'd have probably given up. Thanks again!

Muay Thailand
United Kingdom
Over 1 year using the app
October 30, 2023

I had an issue with the connector which was creating invoices and duplicate sales. Ronnie, the support technician, quickly responded to my chat, listened to my issue, and promptly fixed the problem for me. The support provided was excellent, quick, and efficient.

Game Crave Tournament Store - Tyler
United States
Over 1 year using the app
July 13, 2021

excellent support by Benielle, and truly the best integration , saved lot of manual work ... thank you so much

Grab Your Gadget
India
Over 1 year using the app
August 9, 2019

So far this is the best QBO/Shopify integration i have found.
5 stars for service (Hazel is great!)
5 stars for level of customization too!

Worker and Hive Bee Supply
Canada
Over 1 year using the app
Intuit replied September 16, 2019

Thanks for the 5 stars all around Worker and Hive Bee Supply! Hazel is thrilled to get a special mention. If you'd like to feature your business success on our website or on our social media, reach out to us via marketing@onesaas.com

March 14, 2022

Best thing about this app is the customer Service. Rominick was very helpful and solved all my issues.

Swiser
Egypt
Over 1 year using the app
Edited February 1, 2023

Love this app, saves me so much time, sends me an email to let me know if there are any issues with the sync, and if your not sure how to fix it there is always someone available on the online chat to help. Clarisse has helped me out a few times now and has always sorted the issues and explained how to avoid future issues.

Been chatting to David on the Customer Service desk today to help explain an issue with the rounding, he was very helpful and turns out I was worrying over nothing! But then whilst he was checking this he noticed a potential mapping error and fixed it for me before it became an issue.

Great service especially for a free app!

SnowPaw Store
United Kingdom
Over 1 year using the app
July 4, 2022

Ronnie is fantastic at helping me solve my technical difficulties regarding syncing fees and payments. Thanks again for the helpful guidance.

Milky Store
Australia
Over 1 year using the app
December 12, 2022

I was having trouble connecting and syncing quickbooks and shopify. The customer service from Lori was exceptional and she was very helpful throughout the process of getting everything synced and working correctly.

Ally Sue Boutique
United States
Over 1 year using the app
October 3, 2022

Ben was super helpful! He was very clear and efficient. Even reconnected after some issues, cant fault this service!

Bare and Wild
United Kingdom
Over 1 year using the app
January 6, 2022

Rominick was so helpful with helping me address my account issue and offered fast service and the results were fast.

Fabulously Dressed Boutique
United States
Over 1 year using the app