Reviews (2,865)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its efficiency in syncing Shopify data, enhancing financial and inventory management. It offers robust integration with precise field mapping for accurate sales data transfer. The app is user-friendly despite an initial learning curve, supported by comprehensive resources and proactive customer support. Reviewers highlight the knowledgeable and patient customer service team, which quickly resolves issues and often exceeds expectations.
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Had, some advanced issues that needed tech support, and Dean helped me work through to solve the issues. I'm a very happy chappie, and my accountant will be too.
Returned to need service again, Ronnie helped me solve the issue and had me on my way again in less than five minutes. Very happy with the service.
I am using Quickbooks Online with a POS Shopify and had trouble with syncing the two using the Application QuickBooks Connector which is QuickBooks Online Global on Shopify. I"'ve had some trouble with the syncing and tried the chat to figure it out. Sherwin was my helper and he was amazing. He fixed all my issues! I'm relieved to have the syncing issues gone.
Just started with this app and looking forward to using it. Ronnie in customer service was great helping me get everything straight. Needed some help tonight reconnecting the app and Ronne was there again and did a great job on getting things set for me. Would recommend this app.
we had a great customer service experience . We spoke the a gentlemen named Sherwin and we has very helpful and very fast with providing my partner and i the information we needed. i would recommend anyone who is having trouble working through the site to use customer service. it's very helpful. The app is user friendly and and i have no complains
They are always super helpful. Sherwin was talking to was even making me laugh! He assured me... 'not to worry, I am here' and said 'Let me go ahead and do the magic '. He was extremely quick with finding a solution and waited until I was finished doing what I needed to on my end, which took about 20 minutes! Thank you! Highly recommend. Had to contact customer service again today, August 30)! Spoke with Rominick... all the staff is super helpful and very courteous . This app works great!
I use this app to help me connect my Shopify site with QuickBooks Online.
I would like more ability to make more specific options on the website, as it's rather basic, but it does work.
Mostly I wanted to compliment the excellent customer service I was given by Troy (troy@onesaas.com). He was patient, kind, and stucjk with me until my problem was solved.
Thanks for the great review laughingelephant! Troy is thrilled that he could help you with a problem - reach out to our customer champions anytime support@onesaas.com - We're happy to help.
Had some issues with the connector with one product, due to an error on my end, David was brilliant in solving the issues and took the time to understand the problem and correct it.
Thanks to good customer service, Hats off to TROY!!! I was about to give up and manually record but Troy saved me hours of misery. Thanks Troy!
Great Support. Worked with Paul, started the chat and he was there in a minute. 15 minutes later, he had helped me clear and sync about 3 months of backlog. Great attitude and problem-solving qualities.
I couldn't map the invoices numbers as have used QB for some time and been inputting manually otherwise it was simple task. The support was great and they got around this... Overall brilliant and support from Sherwin was really good