Reviews (2,865)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficiency in syncing Shopify data, enhancing financial and inventory management. It offers robust integration with precise field mapping for accurate sales data transfer. The app is user-friendly despite an initial learning curve, supported by comprehensive resources and proactive customer support. Reviewers highlight the knowledgeable and patient customer service team, which quickly resolves issues and often exceeds expectations.

Edited March 21, 2024

David is an absolute superstar! I was facing a dilemma and reached out to him for assistance. To my astonishment, he swiftly resolved my issue in less than a minute! His efficiency and expertise are truly commendable. David has set the bar high for exceptional assistance, and I'm genuinely impressed with his promptness and effectiveness. Kudos to David for being an outstanding helper!

Eclipse Oregon
United States
Over 1 year using the app
May 7, 2017

Awesome App. Syncs everything automatically. Customer Support is amazing. Saves us so much time every day with Accounting, Logistics and Fulfilment. Can highly recommend.

Wine Stash
Australia
Over 1 year using the app
Edited September 13, 2023

Updated 9/13/2023 - I have been trying to have a problem with syncing addressed for a little over a year. I have tried to get help, and no one has been able to get anywhere. Sherwin hit me up today when I was performing a manual sync and offered to fix the issue. OUTSTANDING customer service!

I am merging Shopify and QBO. Some of the directions weren't as easy to use as I thought. Once I talked to Sherwin, every was crystal clear. Nothing beats great customer service.

American Mattress Outlet
United States
Over 1 year using the app
February 21, 2023

Had a sync issue with a handful of orders ("2500 - Invalid Reference Id : Line.SalesItemLineDetail.ItemRef"). Clarisse helped me out over chat, within minutes the issue was sorted. Very satisfied with the app.

Stephanie Cheng Studios
Canada
Over 1 year using the app
October 25, 2023

Very good and fast Customer Service. Karol was very very helpful and always doing everything possible to solve our problems.

Home Decoengel
Spain
Over 1 year using the app
Edited November 16, 2023

Customer Service Lori is very helpful and patient. She helps me resolved all issues and questions.

Customer Service Dean is also very helpful and patient. He helps me resolving all my issues today.

osume
Canada
Over 1 year using the app
Edited May 10, 2023

10/10 service. I have had 2 issues with QBO and shopify integration and both times they customer service (chat function) helped me fix it immediately @Sherwin is a legend. @Ben @ Ronnie @david.....the whole team is amazing

Herbal Dispatch
Canada
Over 1 year using the app
March 2, 2022

Karol helped me when I had a glitch from some other software! Working again! Thanks so much for your help, Karol!

KICSTICK
United States
Over 1 year using the app
February 6, 2023

Today I installed this plugin to connect to my QuickBooks account, and I needed some help with the configuration. Karol from customer support was very helpful in getting me connected and synced correctly. Thank you :D

Fragrance-Free Products
Australia
Over 1 year using the app
December 5, 2022

I use this app to sync my Shopify transactions with Quickbooks Online. Whenever there is an issue with the syncing, I Chat, and issue is fixed immediately. Troy was a great help!

Picayune Cellars & Mercantile
United States
Over 1 year using the app