Reviews (2,879)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.

Edited November 28, 2023

Thanks to Ronnie for helping us to solve the problem. We are very happy for the customer service

Bened Life (Formerly Solace)
United States
Over 1 year using the app
April 6, 2023

Ronnie was quick to response and answered all my questions. Hope my feedback regarding void sync will be added soon. Thanks a lot!

Pawsncare
Singapore
Over 1 year using the app
Edited April 5, 2023

Update April 4th 2023:
Another chat today for some synch issues with Dean (Quick Books Synch software) and as always, things were explained and solved very professional- really good support!

Before:
Installation and activation was very smooth. There were naturally still some options I could not figure out on how to get certain Quickbooks settings done so that I can adjust the synch software that everything works. But klicking the "Chat" optoin in the App, I experienced a quick and profound person to help me straight out with all questions. BEN could write me all the anwers I need and even send me screen shots on how things should look that the sync is working smooth and complete. So after about 15mins chat, all was good, thanks for this nice and good human support.

uk.mi-to-pharm
United Kingdom
Over 1 year using the app
November 9, 2023

I love this app! It was super simple to integrate and works exactly as intended. The chat support is responsive, friendly and knowledgable. I talked to Ben today and he helped me understand my error within minutes. Recommend this app if you want to save yourself a ton of time and streamline your workflow!

communakit
Canada
Over 1 year using the app
Edited July 16, 2023

J’ai reçu un excellent service de la part de TROY de OneSaaS pour QuickBooks. Il m’a aider à résoudre des erreurs de synchronisation. Vraiment super

Créations Gueule de bois
Canada
Over 1 year using the app
January 20, 2022

I had an issue that required some assistance. Sherwin answered my questions and actually fixed the problem for me. I only had to say what was wrong. Amazing service! The product works well because of that!

Cosecha Imports
Canada
Over 1 year using the app
May 30, 2023

Troy was awesome and was super helpful in finding out what the issue was that I was having and finding a solution!

Leon River Premium Beef
United States
Over 1 year using the app
October 21, 2022

OneSaaS (Karol especially) are awesome, honestly support helped me get 3x stores connected to quickbooks over the course of 2 hours with no issue. Super helpful and guided me through, syncing payment methods before loading in payments. can't recommend enough this enough.

Dear Addison
Australia
Over 1 year using the app
January 3, 2024

Sherwin provided me with exceptional assistance in resolving multiple integration issues between Shopify and QBO.

Stickky
United Kingdom
Over 1 year using the app
October 12, 2022

The app is great. Works well. When I ran into trouble Sherwin was able to help me quickly and professionally. Thank you

Garden Girl Regina
Canada
Over 1 year using the app